Appointment Secretary- OBGYN Medical Center Associates
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Onsite at 7900 Fannin St # 4000 Houston TX 77054
The Appointment Secretary greets instructs and directs patients/visitors. Checks patients in/out efficiently and smoothly in a professional manner. Provides excellent customer service to both patients and office personnel.
Essential Job Duties:
- Greet patients and visitors in a prompt courteous and helpful manner
- Check in patients; verifies all demographic and insurance information with patients at time of check-in and update patient accounts if needed
- Assist new patients in completing all necessary paperwork
- Collect all patient insurance information
- Direct patients to PFS to update new insurance charges or to make financial agreements
- Communicate with clinical staff regarding patient scheduling (i.e. late arrivals canceled appointments etc.)
- Collect any co-pays co-insurance or patient balances indicated by the PFS on alert notes or as indicated on the patient account record
- Schedule patients return appointments
- Participate when necessary with other staff members to seek account resolution
- Batch and balance all monies and transactions entered in the system daily
- Completes all daily activity reports at the end of the scheduled shift
- Participates in educational and developmental activities
- Maintain patient flow
- Follow HIPAA guidelines
- Other duties as required
Qualifications :
- 2 years of experience in a clinical setting
- High School Graduate or GED
- Exceptional verbal and written communication skills
- Excellent customer service orientation and phone skills
- Ability to manage multiple projects and competing priorities in a fast-paced environment
- Exceptional organizational skills
Physical Demands
Work may require sitting for long periods of time; also stooping bending and stretching for files and supplies; occasionally lifting files or paper weighing up to 30 pounds; requires manual dexterity sufficient to operate a keyboard operate a telephone copier and such other office equipment as necessary; vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts; it is necessary to view and type on computer screens for long periods and to work in an environment which is very stressful.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
#LI-DNI
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- EMR Systems
- Typing
- Athenahealth
- Clerical Experience
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Office Experience
- Computer Literacy
- Medical Terminology
- CPT Coding
- Epic
About Company
Privia Health is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and popul ... View more
