Cloud Service Manager

Inetum

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profile Job Location:

Barcelona - Spain

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We are looking for a Cloud Service Manager for our Cloud Team and their tasks will be:

Responsible for overseeing the delivery performance and continuous improvement of cloud services across the organization. He/she will act as the bridge between technical teams business stakeholders and service providers to ensure that cloud services meet agreed-upon SLAs compliance standards and business needs. The mission is to drive operational excellence customer satisfaction and innovation in cloud service management.


Qualifications :

Must requirements

  • Minimum 5 years of experience in cloud service delivery or IT service management
  • Proven experience managing cloud services in enterprise environments
  • Strong understanding of cloud operations SLAs and service lifecycle management
  • Experience working with cross-functional teams and external vendors
  • Used to follow up and coordinate operation tasks
  • Required technical skills: Deep knowledge of cloud service models (IaaS PaaS SaaS) and cloud governance and Service delivery manager (BAU/Run)
  • Proficiency in service performance monitoring and reporting
  • Familiarity with cost optimization and cloud financial management (FinOps)
  • Understanding of cloud security compliance and risk management
  • Experience with incident problem and change management processes

Optionals technical skills:

  • Certifications: ITIL v4 PMP FinOps Certified Practitioner
  • Experience with multi-cloud environments and hybrid cloud strategies
  • Exposure to agile methodologies and DevOps practices
  • Knowledge of contract and vendor management
  • Background and experiences: Bachelors or Masters degree in Information Technology Computer Science Business Administration or related field
  • Equivalent experience and certifications may be considered in lieu of formal education

 

Technical environnement : ITSM Tools: ServiceNow Jira Service Management

Monitoring & Reporting: Azure Monitor CloudWatch Grafana Power BI

Frameworks: ITIL COBIT ISO 20000 ISO 27001


Información adicional :

What do we offer
-Indefinite contract
-Salary according to the experience provided.
-Career plan: we offer an attractive professional career depending on the experience and personal potential within a company in continuous evolution and with a solid growth.
-Training plan in technological competences in accordance with the requirements of the projects and clients.
-Flexible remuneration: we offer you an à la carte remuneration with the possibility of choosing different products and modelling yourself how to distribute them: health insurance meal tickets childcare transport card etc.
-Flexible working hours


Remote Work :

No


Employment Type :

Full-time

We are looking for a Cloud Service Manager for our Cloud Team and their tasks will be:Responsible for overseeing the delivery performance and continuous improvement of cloud services across the organization. He/she will act as the bridge between technical teams business stakeholders and service prov...
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Key Skills

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About Company

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Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well ... View more

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