Service Delivery Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Service Delivery Manager for our Infraestructure Services Team and their tasks will be:
Job Description
Major Incident Change and Problem Manager - Senior - Good to have Monitoring and Alerting experience
This is an operational/immediate response role very demanding and stressful at times. Resiliency to manage this stress is necessary along with capacity to multi-task and process/absorb/retain information simultaneously via teams/outlook/phone.
One week of on-call is necessary every 3 or 4 weeks.
Going to the office in Barcelona City Center is necessary not every day though
Qualifications :
Must requirements
- French and English native/C1
- Transversal IT knowledge
- Seniority to lead with C-Suite executives
- Perfect written and verbal communication
- ITIL Foundations at least
- University degree is a must. Master preferred
- Knowledge/exposure to IT regulations is good to have: DORA ISO NIST BCP Security etc.
- Going to the office in Barcelona City Center
Are welcome but not necessary:
- Other languages like German Italian Portuguese or Arabic.
- Technical environnement: Azure
Additional Information :
What do we offer
-Indefinite contract
-Salary according to the experience provided.
-Career plan: we offer an attractive professional career depending on the experience and personal potential within a company in continuous evolution and with a solid growth.
-Training plan in technological competences in accordance with the requirements of the projects and clients.
-Flexible remuneration: we offer you an à la carte remuneration with the possibility of choosing different products and modelling yourself how to distribute them: health insurance meal tickets childcare transport card etc.
-Flexible working hours
Remote Work :
No
Employment Type :
Full-time
Key Skills
- IT Experience
- Data Center Experience
- Problem Management
- Network Management
- Management Experience
- Solaris
- Customer Support
- ServiceNow
- IT Service Management
- ITIL
- Project Management
- Operating Systems
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
