Full Stack Developer, product support specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a key member of our software development team working closely with the services department the Full Stack Developer / Product Support Specialist will be responsible for:
Support & Maintenance
- Providing Level 1 & Level 2 support to existing clients.
- Performing quality checks for product releases and updates.
- Conducting routine health checks on client systems.
- Documenting client solution workflows.
- Logging and escalating support issues to the development team.
- Automating monitoring and support tasks using scripting languages (C# Python VBScript SQL).
Deployment & Operations
- Coordinating software releases with project stakeholders and clients.
- Deploying software updates across internal staging and production environments.
- Designing and maintaining automated deployment strategies.
- Administering cloud services to support development activities.
- Managing Windows Server failover clusters.
- Implementing and maintaining application monitoring solutions.
- Handling SQL Server deployment maintenance and database migration strategies.
Collaboration & Documentation
- Contributing to technical documentation and process improvement.
- Participating in testing and quality assurance initiatives.
Qualifications :
- Bachelor degree or equivalent in computer science.
- 3 years experience in a similar role.
- Experience with 2 out of 3: cloud solutions continuous integration tools writing PowerShell/Bash scripts
- Experience with some of the tools we use: AWS Team City MsSQL Jira Confluence BitBucket GitKraken Windows Server Failover Clusters
- A good knowledge of SQL and at least one DBMS.
- Have previously deployed managed or custom-built application monitoring solutions/dashboards.
Additional Information :
EN
Comprehensive Group Insurance including medical dental and online telemedicine support via Dialogue
RRSP Matching Program plan for your financial future with company contributions
Wellness Allowance support for personal well-being (gym sports mental health etc.)
Team Activities & Events regular social and team-building opportunities
Office in Montreals Old Port a vibrant and inspiring workspace in the heart of downtown
FR
Assurances collectives complètes incluant soins médicaux dentaires et accès à la télé-médecine via Dialogue
Programme REER avec contribution de lentreprise pour planifier et faire croître votre avenir financier
Enveloppe bien-être soutien pour le bien-être personnel (gym sports santé mentale etc.)
Activités et événements dentreprise Moments de convivialité et team-building organisés tout au long de lannée
Bureau au Vieux-Port de Montréal un cadre de travail exceptionnel au cœur du centre-ville
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Astucemedia est un leader mondial reconnu pour ses solutions créatives et logicielles innovantes dédiées à la visualisation de données en temps réel. Nos technologies sintègrent dans des contextes variés tels que la diffusion en direct à la télévision, les studios, les musées, les ex ... View more
