Houseperson, Fairmont Gold (Part-Time)

First impressions are everything! As a Fairmont Gold Houseperson with Fairmont Royal York you will act as a brand ambassador in creating the essential Toronto experience for each one of our valued guests in a luxury boutique setting

• Consistently offer professional polished friendly and engaging service
• Intuitive service culture
• Clean and inspect all public spaces cupboards elevators and stairwells
• Consistently adhere to the hotels grooming policy
• Maintain professional conduct over any communication channels and ensuring that and earpiece is used at all times
• Sign in and out master keys daily which may include using the Key Tracer system
• Utilize Royal Service Mobile according to standards and policies
• Maintain proper usage of cleaning supplies and equipment in accordance with RYH policies and procedures
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow both hotel and departmental policies procedures and service standards
• Report necessary maintenance items frequently and communicate to leaders
• Follow all safety and sanitation policies and procedures
• Assist the Room Attendant with maintaining the cleanliness of all areas on the gold floors including closets corridors lounge and public spaces
• Responsible for all restocking all glassware linens and supplies
• Responsible for delivering and removing all guest request/preferences
• Openly communicate to all Fairmont Gold colleagues to enhance overall guest experience
• Ensuring that no items are placed in the corridor at any time
• Other duties as assigned by leaders

About the Application Process: 

At Fairmont we want to bring out your highest potential. Shortly after applying you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Qualifications :

• Previous housekeeping experience is required
• Excellent verbal and written communication
• Strong interpersonal and problem solving abilities
• Proficient in English language
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Has achieved a 90% or higher average on monthly audits
• Ability to focus attention on guest needs remaining calm and courteous at all times
• Must be able to work weekends shift work holidays

• Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 60 lbs
• Ability to push or pull objects up to 60 lbs
• Frequent work above shoulder height is required
• Frequent kneeling pushing pulling lifting
• Frequent ascending or descending ladders stairs and ramps

Additional Information :

Whats in it for you 

• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness Sustainability and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:  

Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates. 

Remote Work :

No

Employment Type :

Part-time