Patient Service Representative-Part Time- Day

Description

• Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in verify all patient demographics and insurance to ensure accuracy scan all appropriate documents including ID insurance cards and required forms.
• Verifies all patients insurances online or via the phone and collects copays and co-insurances.
• Post charges and copayments. Enter information on spreadsheet once balanced.
• Provides necessary forms for completion and signatures reviews for accuracy and notifies the clinical staff when the patient is ready.
• Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms.
• Pull charts for nurses to prepare for patient visits. Process medical record requests.
• Assist Physicians by returning calls per physicians request to patients updating and maintaining physician schedule and calling patients with test results when requested.
• Complete and review disability and workmans compensation forms and obtain physician signature.
• Maintain filing charting faxing and all other clerical functions needed for this office.
• All mainlining functions including sending new patient welcome packets the day initial appointment is made.
• Maintain and Model REACH Values (Respect Excellence Accountability Compassion Honor)
• Demonstrates regular reliable and predictable attendance
• Performs other duties as required

• High School Diploma/GED or Equivalent
• 1 year customer related experience required

• Preferred: 1 years of healthcare experience

• N/A

• N/A

• Chemicals/Commercial Products
• Experiencing challenging conditions where a professional attitude will be required
• Interacting with a Diverse population
• Noise Level Varies from Quiet to Moderate
• Repetitive Motion
• Risk of Electrical Shock

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Vassar Brothers Medical Center

Org Unit: 1464

Department: Amb Surg Facility Svc Med-Mall

Exempt: No

Salary Range: $17.60 - $33.48 Hourly