2nd Line IT Technician South Somerset Hub

Role: 2nd Line IT Technician - South Somerset

Location: South Somerset Hub team working across our sites in Yeovil Castle Cary and Taunton

Hours: 37 per week Monday to Thursday 8:30am - 4:30pm Friday 8:30am - 4:00pm all year around

Salary: Grade 6 and scale point

Are you passionate about IT and providing exceptional support to customers Do you thrive in a dynamic fast-paced environment and relish the opportunity to be part of a rapidly growing department If so youll be delighted to know that the Midsomer Norton Schools Partnership is on the lookout for IT Support Specialists with a diverse skill set and a strong foundation in various IT support situations. This is a mobile role across the south Somerset hub therefore a driving licence is essential.

As an integral member of our South Somerset Hub team working across our sites in Yeovil Castle Cary and Taunton youll have the rewarding responsibility of assisting the school with their IT needs. From resolving IT issues to assisting in rolling out new IT systems for optimal performance your role will be multifaceted and impactful. The duties are varied and no two days will be the same.

Youll be actively engaged in providing both on-site and remote support providing effective IT support to teaching and learning and collaborating with various departments and schools to provide the best IT service.

What Awaits You:

• A fulfilling and varied job that will introduce you to diverse hardware and software solutions.
• The unique opportunity to grow and evolve alongside our thriving schools while enjoying the camaraderie of our friendly team.
• A platform to refine your customer service and technical skills making a meaningful difference in our schools

There are many advantages to working for us including 26 days annual leave (rising to 31 after 5 years service) plus bank holidays (pro rata) access to a government pension scheme sick pay scheme cycle-to-work scheme free eye tests and employee assistance helpline. You also have access to an employee benefits platform which offers savings on everyday essentials to special offers on travel dining and entertainment.

We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.