High school diploma or equivalent and two (2) years office/clerical experience in customer service call center physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications software and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation Business Office Education or similar coursework preferred. Currently certified as a Certified Professional Coder (CPC) by The American Academy of Professional Coders (AAPC) preferred. Currently certified with Cardiopulmonary Resuscitation (CPR) required or must be obtained within 30 days of employment.
Pay range: $16.00 - $26.00 / hour
Shifts: full-time AM
Benefits and perks available for eligible positions include: robust educational assistance programs generous paid time off employee assistance and wellness programs paid parental leave qualifying employer for the Public Service Loan Forgiveness (PSLF) Program plus more.
Under general supervision and according to UAB Medicine established policies and procedures provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. May schedule and add-on patients to clinic answer telephones and route calls enter demographic and insurance data into IDX system obtain insurance authorizations and referrals and schedule surgical cases. May arrive and check out patients in clinic as well as collect copays. Communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics. May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.
Required Experience:
IC
UAB is an internationally renowned research university and academic medical center known for its innovative and interdisciplinary approach to education.