JOB SUMMARY:
The eCommerce Strategist I will provide support to all American Textile Company channels of business within the eCommerce department. Responsibility will vary by customer and include analytical and customer service support for as well as strategy and assortment rationalization support. Duties include tasks such report generation SKU creation content auditing and customer service assistance. This position requires an extensive amount of time spent in Excel and/or customer databases as well as our eCommerce platform.
PRIMARY RESPONSIBILITIES:
Documents item data within internal systems and routinely audits content accuracy on partner sites.
Enters item data on specific templates and submits to retail sites for new item creation.
Submits and tracks technical support tickets at the batch level for updating problematic content.
Submits content creation requests to the Digital Content Manager as needed.
Coordinates with Customer Service eCommerce and Sales Team members to address individual marketplace customer service requests and occasional B2B quality control inquiries.
Partners with eCommerce management team to build and maintain item assortment strategies.
Creates various reports using multiple sources of data and delivers summaries to eCommerce management team.
ESSENTIAL QUALIFICATIONS:
Bachelors degree or 2-4 years of related experience required
Excellent computer skills at a minimum must be proficient in Microsoft Office
Detail-oriented organized and determined to succeed
Must be comfortable working with a large team as well as independently
Ability to meet deadlines and provide regular progress reports
Basic knowledge of ecommerce channels
Experience selling on Amazon Wayfair Overstock Rakuten or eBay is a plus
PHYSICAL DEMANDS:
Ability to withstand prolonged periods sitting at a desk
Frequent use of upper extremities to perform keyboard functions and work on a computer
Ability to occasionally stand/walk
American Textile Company wants to put an end to sneezing and snuffling, at least at bedtime. The family-run company manufactures protective and allergen barrier bedding products such as mattress and pillow covers, pillows, and mattress pads. Brands include Aller-Ease for asthma and al ... View more