Linux Engineer Up to 110K Eastwood

WeSource Management Consultancy Firm

Job Location:

Quezon City - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are hiring for Linux Support Engineer II for a client based in Eastwood

This is an onsite work that follows a shifting schedule

Salary is up to 110K monthly based on hiring result and experience

Requirements:

A minimum of 4-5 years of knowledge/prior experience in the Linux
Operating System is required

Prior Enterprise Customer experience (supporting global clients or customers not internal users)
Prior direct experience working for vendors and supporting paying customers. (examples of vendors include Cisco Palo Alto Checkpoint Sophos etc.)
Proven experience hands-on with the networking devices (basic) security devices and a good grasp of the Linux Operating system
Global support experience working with internal and external
stakeholders is a requirement.
Basic knowledge of any Scripting Languages like Bash PowerShell and Python would be nice to have.

Job Description:

As a Linux Support Engineer II you will be responsible for:

Monitor and triage incoming support cases via a shared queue.
Prioritize and resolve quick-win issues to meet response and resolution SLAs.
Identify and escalate Severity 1 cases following established protocols.
Maintain and update backlog cases with clear structured documentation.
Troubleshoot issues related to Linux systems basic networking virtualization and cloud environments.
Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.

We are hiring for Linux Support Engineer II for a client based in Eastwood This is an onsite work that follows a shifting schedule Salary is up to 110K monthly based on hiring result and experience Requirements: A minimum of 4-5 years of knowledge/prior experience in the LinuxOperating System is req...