Associate Technical Training Instructor

Emerson

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profile Job Location:

Cranberry Township, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Description

If you are looking for an opportunity to grow Emerson has an exciting opportunity for you! Based in our Cranberry Township PA location you will be part of the Educational Services department which teaches Ovation distributed control system (DCS) product to our customers in the Power Generation and Water/Wastewater Treatment industries.

This is an excellent opportunity to learn our product which requires installing Microsoft Windows based software and Ovation software on Dell workstations creating a fast-Ethernet network with Cisco switches and routers and adding our Ovation Controllers. This position teaches customers how to use our software and hardware applications.

In this Role Your Responsibilities Will Be:

  • Conduct in-house training in Pittsburgh PA and at customer locations across North America. A state-of-the-art training facility is at your disposal.
  • Deliver custom training programs to satisfy customer requirements.
  • Coordinate and develop new course outlines instructor guide plans and training aids for Ovation courses.
  • Review and monitor classroom instructional performance course content and customer satisfaction data surveys.
  • Develop procedures to maintain and upgrade new and existing Ovation training software and hardware systems.
  • Work effectively with Field Engineers Sales/Software Engineering and Project Engineering personnel.

Who You Are:
You effectively communicate in various settings: one-on-one small and large groups or among diverse styles and position levels. You seek feedback from more than one source and analyze areas needing improvement. You build strong customer relationships.

For This Role You Will Need:

  • Bachelors degree in engineering computer science or similar technical field or equivalent combination of education and experience
  • Demonstrated effective oral and written communication skills
  • Knowledge of basic presentation techniques and current computing technologies
  • Willingness and ability to travel up to 40%
  • Legal authorization to work in the United States without sponsorship now or in the future

Preferred Qualifications that Set You Apart:

  • Prior experience conducting technical training in the Power Generation and Water/Wastewater Treatment industries
  • Knowledge of teaching techniques acquired through work experience or formal education

Our Culture & Commitment to You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Learn more about ourCulture & Values.




Required Experience:

IC

DescriptionIf you are looking for an opportunity to grow Emerson has an exciting opportunity for you! Based in our Cranberry Township PA location you will be part of the Educational Services department which teaches Ovation distributed control system (DCS) product to our customers in the Power Gener...
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Key Skills

  • JSP
  • Lever
  • Oracle EBS
  • PaaS
  • Service-Oriented Architecture
  • Business requirements
  • Jdbc
  • XML
  • Microservices
  • Cloud Development
  • ERP Systems
  • Oracle

About Company

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Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more

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