Family Engagement Manager

Watkinsville, GA - USA

Monthly Salary: $ 58000 - 63000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:

TheFamily Engagement Managerleads family connection efforts at esp Athens ensuring every interaction reflects joyful hospitality and theesp way. This role oversees family communications events and recruitment while managing staff and systems that support engagement. The ideal candidate is a warm organized and strategic relationship-builder who thrives on creating meaningful deep and wide experiences for families.

About esp:

Founded in 1986 in Watkinsville Georgia esp exists to create transformative experiences for people with disabilities and their families and change communities for the better. esp now operates four locations across the state of Georgia to provide year-round programming summer camp and family support to nearly 1000 families. To learn more visit

Top Five Responsibilities:

Leadership Management and Accountability of Family Support Coordinator interns and assistants supporting family engagement.
Plan and implement esp Athens Family Events in partnership with Inc. and the other sites to ensure they are aligned with the esp way.
Be the primary lead on communicating effectively and efficiently with esp Athens families and ensure all interactions are infused with joyful hospitality.
Lead team efforts for recruiting new families including New Family Meetings awareness events and Family Conversion processes.
Plan and manage espSibs programming and recruitment.

Other Functions and Responsibilities:

Cultivate and maintain positive relationships with esp families
Assist the Site Executive Director and Program Manager in organizing systematizing and creating processes for all communication methods for esp families
Ensure CampSite and all its modules are being utilized and systematized to achieve completion and effectiveness for families.
Coordinate and manage registration for esp programs and events
Identify target audiences to invite into the mission of esp for family involvement
Train and support the Athens full-time team Program Assistants and Summer Camp Leadership on how to navigate CampSite
Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers along with additional outside resources
Create graphics to better communicate to esp families about programmatic opportunities

Knowledge and Skills:

Strong written and verbal communicator with the ability to lead meetings speak to community audiences share esps mission and communicate with diverse audiences
Exhibits attention to detail across all communication platforms
Strong collaborator actively seeking input across the organization
Ability to build meaningful relationships and advance the esp mission through them
Both strategic and performance-oriented; meeting daily needs and project deadlines
Strong time management skills with the ability to balance multiple needs across all esp teams
Ability to think strategically about how we can innovate new and ongoing family engagement opportunities
Must have very strong organizational skills to further support the Athens families and team
Proficient in Google Suite and comfortable with technology and multiple management platforms
Has a strong head on their shoulders to deal with negative feedback and input from families in a positive professional and healthy way
Warm inviting personality especially upon first impression
Enjoys getting to know people at a deeper level asks leading questions in conversations
Extroverted
High Hospitality Quotient

Job Details:

FLSA Status: Exempt
Compensation: $58000 - $63000
Immediate Supervisor: esp Athens Executive Director
Benefits:
- Competitive benefits package including health insurance flexible schedule and annual PTO
- A fun energetic and passionate employee culture
- The opportunity to be a part of an undeniable mission changing lives daily

esp provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

esp is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. As part of this commitment esp will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact esps People Team at

Required Experience:

Manager

Job Summary:TheFamily Engagement Managerleads family connection efforts at esp Athens ensuring every interaction reflects joyful hospitality and theesp way. This role oversees family communications events and recruitment while managing staff and systems that support engagement. The ideal candidate i...

About esp:

Top Five Responsibilities:

Leadership Management and Accountability of Family Support Coordinator interns and assistants supporting family engagement.
Plan and implement esp Athens Family Events in partnership with Inc. and the other sites to ensure they are aligned with the esp way.
Be the primary lead on communicating effectively and efficiently with esp Athens families and ensure all interactions are infused with joyful hospitality.
Lead team efforts for recruiting new families including New Family Meetings awareness events and Family Conversion processes.
Plan and manage espSibs programming and recruitment.

Other Functions and Responsibilities:

Cultivate and maintain positive relationships with esp families
Assist the Site Executive Director and Program Manager in organizing systematizing and creating processes for all communication methods for esp families
Ensure CampSite and all its modules are being utilized and systematized to achieve completion and effectiveness for families.
Coordinate and manage registration for esp programs and events
Identify target audiences to invite into the mission of esp for family involvement
Train and support the Athens full-time team Program Assistants and Summer Camp Leadership on how to navigate CampSite
Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers along with additional outside resources
Create graphics to better communicate to esp families about programmatic opportunities

Knowledge and Skills:

Strong written and verbal communicator with the ability to lead meetings speak to community audiences share esps mission and communicate with diverse audiences
Exhibits attention to detail across all communication platforms
Strong collaborator actively seeking input across the organization
Ability to build meaningful relationships and advance the esp mission through them
Both strategic and performance-oriented; meeting daily needs and project deadlines
Strong time management skills with the ability to balance multiple needs across all esp teams
Ability to think strategically about how we can innovate new and ongoing family engagement opportunities
Must have very strong organizational skills to further support the Athens families and team
Proficient in Google Suite and comfortable with technology and multiple management platforms
Has a strong head on their shoulders to deal with negative feedback and input from families in a positive professional and healthy way
Warm inviting personality especially upon first impression
Enjoys getting to know people at a deeper level asks leading questions in conversations
Extroverted
High Hospitality Quotient

Job Details:

FLSA Status: Exempt
Compensation: $58000 - $63000
Immediate Supervisor: esp Athens Executive Director
Benefits:
- Competitive benefits package including health insurance flexible schedule and annual PTO
- A fun energetic and passionate employee culture
- The opportunity to be a part of an undeniable mission changing lives daily