DC support crew

Santa Clara County, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role :- DC support crew

Location- Santa Clara CA

We are seeking a remote contractor crew to support ongoing operations maintenance and troubleshooting of systems post-installation. This role involves hands-on hardware support remote diagnostics and coordination with facilities teams for power and liquid cooling requirements. The crew must be responsive to urgent and weekend needs and capable of scaling based on demand.

Key Responsibilities:

Remotely support hardware installation device bring-up rack stacking IP configuration and diagnostics
Perform remote triage and troubleshooting of system issues
Coordinate with facilities teams for power and liquid cooling (no direct facilities work)
Support prototype systems and data center operations
Ensure continuity in crew leadership and effective knowledge transfer
Provide scalable support for urgent and weekend tasks as required

Required Experience:

Experience in data center operations prototype hardware environments and liquid cooling systems
Strong skills in remote diagnostics and troubleshooting
Ability to collaborate effectively with cross-functional teams
Flexibility to support weekend and short-notice tasks

Familiarity with operational standards and protocols

Performance KPIs:

KPI Description

Response Time Speed of fulfilling contractor requests including urgent and weekend support

Role :- DC support crew Location- Santa Clara CA We are seeking a remote contractor crew to support ongoing operations maintenance and troubleshooting of systems post-installation. This role involves hands-on hardware support remote diagnostics and coordination with facilities teams for power an...