Customer Support Administrator- Ordering

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.

About the Role

Were looking for a solution focused individual to join our team as an Ordering this role you will be responsible for the fulfillment process of the stock ordering process. You will be responsible for issuing and managing purchase orders initiating the payment process setting up dealers with Accounts Payable and managing the receipt of Manufacturers Statement of Origin (MSO) MOSs past payment.

What Youll Do

Purchase Order management

• Issue purchase orders

• Ensure accuracy of received dealer invoices for payment processing

• Manage receipt of MSOs from dealers to ensure timely initiation of MSO process

• Communicate with dealers for post payment activities including:

• Requesting MSO

• Confirming delivery

• Validating payment details

• Completing new dealer set up

• Gathering required documents including W9 and ACH banking information

• Internally this role is referred to as Associate Ordering

Basic Qualifications

• A minimum of 1 to 2 years business work experience

• Experience with Microsoft Suite including: Word Excel PowerPoint and Outlook or comparable software application.

• Excellent communication skills (written and verbal).

Preferred Qualifications

• Education: College/University Bachelors degree preferred

• Automotive/Fleet Industry experience preferred.

Location : Hopkins MN

The hiring base salary range for this position is $46800 -$64400 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion genetic information sex gender identity sexual orientation age marital status family status ancestry national origin citizenship physical or mental disability veteran status military obligations or any other characteristic protected by federal state and local laws. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .

Know Your Rights: Workplace discrimination is illegal