Service Phone Operator
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Job Location:
Smithtown, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
08-10-2025
Vacancies:
1 Vacancy
Job Summary
Smithtown Toyota is currently looking for a full-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments for both of our busy shops. This is a high volume fast paced position so the ability to multi-task is very important. Automotive experience and/or experience scheduling appointments is a plus. This position pays hourly plus commission.
What were looking for:
- Strong customer service and computer skills
- Candidates that are reliable and punctual
- Good understanding of computer software and other automotive technologies
- Quick learner with a positive attitude and a pleasant speaking voice
- Must be able to pass a drug test and background check prior to employment
- Must be able to work from 7:00 am to 4:00 pm Monday Wednesday Thursday Friday and Saturday.
Responsibilities include:
- Greeting customers in a polite and professional manner
- Scheduling service appointments
- Answering basic questions regarding services (pricing estimated timing etc.)
- Transferringcustomers to theappropriatestaff member when necessary
- Responding to voicemails left outside of business hours
- Perform other duties as assigned by Management
Please submit your resumefor consideration.
Key Skills
- Geology
- C#
- Fact
- Customer Development
- Field Sales
About Company
Smithtown Toyota is currently looking for a part-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments for...
