Lead FSS Finance & Strategy Analyst

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Finance & Strategy Process Lead Finance Shared Services (Manila)

FSS Finance & Strategy serves as a trusted partner of the Global Finance & Strategy team who guides C-level decisions and company-wide pivotal initiatives through insightful analyses & thought partnership. We are looking for a bright driven individual who will succeed in a fast-paced environment and help us lead the F&S process migration and drive process standardization.

This role will serve and will be recognized as a Subject Matter Expert on the designated functional processes globally and will be directly reporting to F&S Sr. Manager. Continuous process improvement is an essential part of this role. We support our Global F&S business partners who deliver top-line key metric reporting and forecasting as well as investor relations metrics.

We are looking for someone who is passionate about data and has the right blend of technical ability and business acumen to deliver key reports and business insights to leadership including the CFO and C-Staff. You will be part of a growing team and will play a pivotal role in shaping how the team scales and delivers strategic analytics and decision support in a cross-functional organization across finance sales marketing customer success product enterprise data and operations teams.

Responsibilities:

Act as a Project manager for FSS Transition for processes not limited to Annual planning forecast and close processes across the team.
Build out standard reporting packages for our business partners.
Prioritize process improvements & automation opportunities to streamline current processes.
Define objectives or Key Performance Indicators for an individual or a team and regularly assesses performance against those objectives and metrics and initiates actions for intervention when targets are not being met.
Facilitate effective decision-making by creating financial summaries and sharing information clearly through presentations
Perform core responsibilities around month-end financial close forecasting and preparation of management reports related to financial results
Regularly report findings and key metrics to leadership including C-Staff to help guide decision-making
Perform analysis build decks and dashboards to generate insights using technical skills and business acumen.
Perform ad hoc data analyses to understand trends and underlying drivers
Work with cross-functional teams to gain alignment on metrics definitions and analyses
Collaborate with the Enterprise Data and Analytics team on technical requirements and analysis
Serve as functional manager to team members supporting the same business unit or function
Help ensure that all Service Level Agreement (SLAs) are met and delivered according to specified metrics.

Requirements

Has at least 6-8 years of professional work experience with 3-5 years extensive knowledge within their functional area(s).
Management experience is a plus.
Excellent written and verbal communication skills
BS/BA in computer science mathematics economics engineering or related degree required; Masters degree is a plus
Previous SaaS experience a plus
Demonstrate intellectual curiosity problem-solving skills and hunger to continually up-level current approaches and processes
Strong work ethic reliability and attention to detail - get it done attitude
Highly adept in Excel. Working knowledge of SQL Netsuite Salesforce Adaptive Hyperion or other planning tools a plus

#LI-ML12

Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.

Required Experience:

Job DescriptionFinance & Strategy Process Lead Finance Shared Services (Manila)FSS Finance & Strategy serves as a trusted partner of the Global Finance & Strategy team who guides C-level decisions and company-wide pivotal initiatives through insightful analyses & thought partnership. We are looking ...