Release Management Lead

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week - subject to change at any time.

We are seeking a highly skilled Release Management lead to join our Digital Banking portfolio in the Self-Serve space. This role will be responsible for managing both bundle releases (coordinated multi-team deployments) and independent releases (single feature/team deployments) ensuring high-quality predictable and efficient delivery.

The ideal candidate brings proven expertise in release transformation and optimization with the ability to re-imagine and continuously improve how releases are planned orchestrated and delivered across distributed Agile teams.

Your future duties and responsibilities:

.Own the end-to-end release management process for Self-Serve digital banking features spanning bundle and independent release models.
.Partner with delivery teams product owners QA DevOps and environment teams to define release scope timelines and dependencies.
.Drive release transformation initiativesoptimizing processes introducing automation improving release governance and reducing lead time to production.
.Define and enforce release readiness criteria including code quality test coverage risk assessments and compliance.
.Manage release calendars ensuring alignment across portfolios shared services and downstream systems.
.Identify and resolve release conflicts risks and bottlenecks escalating where necessary.
.Champion continuous improvement by introducing metrics dashboards and retrospectives that measure release efficiency stability and business impact.
.Collaborate with platform DevOps and environment teams to mature CI/CD pipelines and deployment automation in support of faster safer releases.
.Communicate effectively with senior stakeholders on release status risks and mitigation strategies.
.Build a culture of release discipline and accountability while fostering agility and flexibility to support business priorities.

Required qualifications to be successful in this role:

.58 years of Release Management experience in large-scale Digital Banking Financial Services or complex enterprise environments.
.Strong experience handling bundle and independent releases balancing governance with agility.
.Demonstrated success in release transformation and optimization including automation tooling (e.g. Jira Confluence GitHub ServiceNow) and process redesign.
.Solid understanding of Agile at scale (SAFe preferred) CI/CD pipelines DevOps practices and cloud-native delivery models.
.Strong stakeholder management and communication skills with ability to influence at senior leadership levels.
.Proven ability to manage multi-geography delivery teams and align diverse stakeholders to common release objectives.
.Excellent analytical problem-solving and risk management skills.
Nice to Have
.Experience in Digital Self-Serve banking (online mobile authentication account servicing).
.Exposure to AI-enabled release management tools or advanced automation frameworks.
.Certification(s) such as SAFe RTE PMP or ITIL Release Management.
#LI-GS!

Skills:

• Client Management
• Confluence
• Delivery Management
• Delivery Support
• DevOps
• Financial Services
• Jira
• Portfolio Management
• Release Management
• Service Design
• Service Strategy Management
• ServiceNow
• Transition management
• Transition Management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.