Behind the Meter Sales Coordinator

Intellihub

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Sales Coordinator will support solar and battery sales consultants by handling administrative tasks customer follow-ups CRM updates and reporting. This role ensures smooth operations and a high-quality customer experience. 

Key Responsibilities: 

  • Provide admin support to sales consultants and maintain up-to-date customer records 
  • Follow up with customers via calls and emails for confirmations and next steps 
  • Occasionally assist with inbound/outbound sales and support calls 
  • Manage CRM data (HubSpot) and ensure documentation is correctly stored. 
  • Prepare basic reports on sales activity and pipeline updates for the Sales manager and leadership team 
  • Coordinate workflows between sales operations and installation teams 
  • Respond professionally to customer enquiries and escalate complex issues 
  • Support sales meetings with agendas and reports 
  • Identify and suggest process improvements 
  • Collaborate across teams to ensure consistent customer experience 
  • Promote safety and compliance with company policies 

Qualifications :

  • Strong Communicator: Confident in customer interactions via phone and email with clear and professional communication skills 
  • Ability to build rapport and provide exceptional service to customers including strong active listening skills and the ability to understand customer needs 
  • Proficient in Microsoft Office Suite (Word Excel Outlook) working knowledge of Hubspot or Genesys is a bonus comfortable with CRM platforms (HubSpot preferred) 
  • Attention to detail and accuracy in data entry reporting and customer records 
  • Collaborative team player with a positive attitude and customer-focused mindset 
  • Ability to learn and absorb technical information quickly 
  • Prior experience in a fast-paced customer sales and service environment is advantageous  
  • A passion for renewable energy and sustainability is a plus 

Additional Information :

We offer a dynamic and inclusive workplace that values collaboration and diversity. With a flexible hybrid working mode we prioritise work-life balance while fostering personal and professional growth. Our innovative culture provides opportunities for career development access to industry-leading tools and a strong commitment to employee well-being all supported by a competitive salary and benefits package.

Sound exciting Apply now and be part of a team thats shaping the future of energy. For further information please contact Julie on .


Remote Work :

No


Employment Type :

Full-time

The Sales Coordinator will support solar and battery sales consultants by handling administrative tasks customer follow-ups CRM updates and reporting. This role ensures smooth operations and a high-quality customer experience. Key Responsibilities: Provide admin support to sales consultants and main...
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Key Skills

  • Sales Experience
  • Microsoft Office
  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Basic Math
  • Microsoft Powerpoint
  • Salesforce
  • Filing
  • Project Management Software
  • Administrative Experience
  • Sales Support

About Company

At Intellihub, we're not just about metering and data solutions – we're about our people. Our team of passionate individuals drives our mission to simplify the energy transition and make a real difference in the lives of millions of people across Australia and New Zealand.  But our su ... View more

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