Senior Director, Operations Strategy

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Description

JOB SUMMARY
The Senior Director Operations Strategy is a strategic change leader responsible for driving impactful transformation across Global Operations (GO) and supporting key enterprise programs and discipline leaders. This role requires a demonstrated ability to think strategically lead through influence and build trust while navigating complex environments and executing initiatives. The Senior Director will lead and deliver cross-functional projects that directly support hotel properties in optimizing and elevating their operations. Through compelling storytelling and strong communication this leader will help discipline leaders articulate their vision influence stakeholders and strengthen strategic partnerships both internally and externally.

CANDIDATE PROFILE

Required Experience and Education:

810 years of program/project management experience.

BA/BS or equivalent

Preferred Experience and Education:

MBA or equivalent graduate degree

Experience driving operations-based initiatives and projects for hotels or within the lodging sector broadly

Big Five Consulting experience

Experience leading a team

Proficiency in AI and PMO tools

CORE WORK ACTIVITIES

Lead high-impact high-profile initiatives aligning to Global Operations disciplines (F&B Rooms Engineering Technology ESG and Accountability) from assessment and strategic planning through to deployment readiness

Drive alignment of projects with enterprise strategy ensuring efforts support both short- and long-term business objectives across global hotel operations

Collaborate closely with leaders facilitating strategic sessions and workshops for Continent Presidents Product Leaders and other leaders to secure stakeholder buy-in and cross-functional alignment

Apply a strategic lens to project work evaluating downstream operational impacts conducting financial impact analysis and influencing design decisions that improve operational performance at scale

Design and lead structured assessments and solution design phases including prototyping testing and validating ideas prior to execution

Operate effectively within a large matrixed organization building relationships across functions navigating complex decision structures and aligning diverse stakeholder groups

Oversee governance processes including project intake prioritization and performance tracking; ensure clear accountability structures and mitigate risks through proactive planning

Facilitate communication across teams and stakeholders managing issue escalation status updates and change management efforts to ensure clarity and momentum

Integrate operational technical and ESG considerations into project/program design identifying interdependencies and synergies across disciplines

Champion the use of AI and other technology within the organization to drive speed and efficiency in project delivery

This role requires the ability to travel up to 25% including international travel

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Exec

DescriptionJOB SUMMARYThe Senior Director Operations Strategy is a strategic change leader responsible for driving impactful transformation across Global Operations (GO) and supporting key enterprise programs and discipline leaders. This role requires a demonstrated ability to think strategically le...