Client Care Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a dedicated and compassionate Care Coordinator to join our team helping to deliver exceptional care to clients in their own homes. This role combines office-based coordination with hands-on support in the community
Key Responsibilities:
- Conduct service reviews and develop client support plans
- Create update and audit care plans using digital care planning tools
- Maintain accurate records on Home Instead software and People Planner
- Carry out client and Care Professional introductions and reviews
- Supervise and mentor Care Professionals supporting their development
- Provide support with care calls in the community when required
- Assist with scheduling and rota management as needed
- Build strong relationships with clients families and external professionals
- Ensure compliance with equality diversity and safeguarding policies
- Support the Client Experience team and contribute to continuous service improvement
- Carry out any other duties as directed by your line manager to ensure smooth business operations
Essential Requirements:
- Strong understanding of Health & Social Care regulations
- Full-time role- Participate in on-call duties offering out-of-hours support to clients and Care Professionals weekdays & weekends
- Experience delivering personal care and working with MAR sheets
- Excellent communication and relationship-building skills
- Confidence using care management technology and IT systems
- Full driving licence and access to transport
- Passion for providing outstanding care and supporting independent living
- Ability to work flexibly including evenings and weekends as part of the on-call rota
- Commitment to confidentiality and professional standards
Additional Information :
If youre someone who genuinely cares and wants to make a meaningful impact in peoples lives wed love to welcome you to our team at Home Instead Monmouth.
Safeguarding is central to everything we do. Were deeply committed to the well-being of the adults we support and we expect every member of our team to uphold that same standard. Please note that this role is subject to an enhanced DBS disclosure.
Join us in delivering care thats not only professionalbut personal compassionate and truly life-changing.
**Due to the nature of the role we require a driving license and access to a vehicle**
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Senior Care
- Hoyer Lift
- Medical office experience
- Dementia Care
- Home Care
- Nursing
- Alzheimers Care
- Administrative Experience
- Meal Preparation
- Medication Administration
- Memory Care
- Tube Feeding
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
