SAM Operational Analyst (Software Asset management)

Prague - Czech Republic

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Our company is a global health care leader with a diversified portfolio of prescription medicines vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity forward momentum and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success which is why our team works to attract develop retain and inspire our people so that they can learn grow and make a true impact on the world. Together we collaborate to create a culturally rich diverse organization ensuring we remain innovative and agile.

What will you do

Maintain optimal software asset inventory vs. contract T&Cs; collect/analyze usage to rightsize licenses and reduce waste.
Prioritize vendor backlog; run screening assessments; lead data calls with IT/Business; ensure complete accurate inputs for ELP creation.
Identify under/overutilization; drive reclamation/harvesting and reassignment to cut cost and risk.
Data Quality ServiceNow SAM Pro : Import/cleanse entitlement; validate with Procurement/Product Owners; signoff on imports; resolve complex SKU/metric mismatches.
Audit & TrueUps : Coordinate evidence (PoE deployment usage); verify completeness; support vendor audits renewals and entitlement deep dives.
Build advanced compliance/utilization reports and trend dashboards; deliver actionable insights for datadriven decisions.
Identify/remediate nonapproved software and compliance gaps; enforce license models and licenseterm requirements.
Tooling & Automation: Contribute to SAM while automating repetitive tasks to increase productivity and accuracy.
Validate process feasibility; document refinements; review SAM Pro rules/config before prod; mentor juniors.
Engage vendors/procurement; escalate findings; assess market changes/trends and impact on software portfolio.
Continuously improve the endtoend software asset lifecycle for cost savings risk avoidance and better decisions.

Qualifications Skills & Experience Required

Education: Bachelors degree in Computer Science IT Finance Business Engineering or related field.
SAM Expertise: Hands-on experience in entitlements license recognition/model maintenance reconciliation workflows and reporting.
Experience: 2 years in SAM/ITAM including software vendor licensing and full software lifecycle processes; ITAM certification preferred.
Tools & Platforms: Strong knowledge of ServiceNow; ServiceNow SAM Pro expertise highly valued; experience with other SAM tools a plus.
Data & Reporting: Skilled in ELP creation reclamation workflows advanced reporting and data quality checks across discovery feeds.
Technical Aptitude: Ability to integrate data sources automate processes and maintain high data integrity.
Analytical Strength: Strong problem-solving skills detail-oriented and proactive self-starter.
Collaboration & Communication: Excellent interpersonal skills; able to work independently and in cross-functional teams.
Adaptability: Quick learner of complex technologies and vendor-specific licensing models.

What we offer

Exciting work in a great team global projects international environment
Opportunity to learn and grow professionally within the company globally
Hybrid working model flexible role pattern
Competitive salary & incentive pay
Pension and health insurance contributions
Internal reward system and referral scheme
5 weeks annual leave5sick days15days of certified sick leave paid above statutory requirements annually40 paid hours annually for volunteering activities12weeks of parental contribution
Cafeteria for tax free benefits according to your choice (meal vouchers Lítačka sport culture health travel etc.) Multisport Card
Vodafone Raiffeisen Bank Foodora and discount programmes
Up-to-date laptop and iPhone
Parking in the garage showers refreshments massage chairs library music corner

Ready to take up the challenge Apply now!

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Required Skills:

Business Support Services Collaborative Communications Computer Science Data Analysis Database Management Data Integrity Driving Continuous Improvement IT Asset Management (ITAM) IT Change Management IT Governance IT Service Management (ITSM) Licensing Market Trends Working Independently

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

12/1/2025

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Required Experience:

Job DescriptionOur company is a global health care leader with a diversified portfolio of prescription medicines vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has co...