SAM Administrator

Herndon, VA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Maintain and update software asset records including models discovery mappings and entitlements using ServiceNow SAM Pro to ensure data accuracy and completeness
Investigate and resolve unmatched or partially normalized software discovery entries to maintain system integrity and improve recognition accuracy
Conduct entitlement reconciliation by aligning license data with discovered installations to determine effective license positions for key software publishers
Review reconciliation results and identify actions needed to address non-compliance or overutilization issues
Support internal and external audits by preparing accurate documentation responding to inquiries and implementing corrective actions when needed
Generate regular and ad hoc reports providing insights on software usage compliance risks and optimization opportunities
Contribute to the expansion of SAM capabilities by supporting new license types as additional features and integrations are rolled out
Collaborate with IT procurement security and infrastructure teams to ensure software deployments align with contractual entitlements and corporate standards
Manually upload or configure entitlement data and troubleshoot errors to ensure accurate representation within SAM Pro
Normalize and manage discovery data and software models to enhance recognition and tracking across multiple platforms
Assist in developing discovery maps license metrics and other configurations necessary for accurate software identification and reconciliation
Communicate findings clearly and professionally to stakeholders including IT leadership procurement and compliance teams
Operate independently while also contributing to team initiatives aimed at improving software asset lifecycle processes and governance
Foster cross-functional collaboration to strengthen SAM practices and promote a culture of software compliance and accountability

Qualifications :

Minimum of 2 years of hands-on experience with ServiceNow SAM Pro managing software asset records entitlement reconciliation and data normalization
Bachelors degree in business administration information systems or a related field preferred
Proficiency in analyzing reconciliation results and identifying actions to achieve license compliance and cost efficiency
Strong attention to detail and accuracy in managing asset records discovery mappings and entitlement uploads
Ability to communicate technical and compliance-related information effectively to a wide range of stakeholders
Strong analytical problem-solving and organizational skills with the ability to manage multiple priorities in a structured manner
Experience supporting audit processes and contributing to licensing and compliance reporting
Familiarity with IT asset management best practices and lifecycle governance
Certification in ServiceNow or SAM Pro is preferred and demonstrates proficiency in the platform
Proficiency in French is a plus and may enhance collaboration in multilingual or international teams

Additional Information :

To acquire experience in different critical industries and projects while working for the same company;
To have a competitive salary and a great benefits package
To access trainings that focus on expanding your knowledge while staying up to date with cutting edge technologies and best practices;
To have a clear career development plan that suits your goals;
To have the possibility of working abroad through our mobility program thanks to our international presence;
To join a dynamic specialized and fast-growing group where communication is key and where every team member is valued.
To be part of a team where having fun is essential

Remote Work :

Yes

Employment Type :

Full-time

Maintain and update software asset records including models discovery mappings and entitlements using ServiceNow SAM Pro to ensure data accuracy and completenessInvestigate and resolve unmatched or partially normalized software discovery entries to maintain system integrity and improve recognition a...

Maintain and update software asset records including models discovery mappings and entitlements using ServiceNow SAM Pro to ensure data accuracy and completeness
Investigate and resolve unmatched or partially normalized software discovery entries to maintain system integrity and improve recognition accuracy
Conduct entitlement reconciliation by aligning license data with discovered installations to determine effective license positions for key software publishers
Review reconciliation results and identify actions needed to address non-compliance or overutilization issues
Support internal and external audits by preparing accurate documentation responding to inquiries and implementing corrective actions when needed
Generate regular and ad hoc reports providing insights on software usage compliance risks and optimization opportunities
Contribute to the expansion of SAM capabilities by supporting new license types as additional features and integrations are rolled out
Collaborate with IT procurement security and infrastructure teams to ensure software deployments align with contractual entitlements and corporate standards
Manually upload or configure entitlement data and troubleshoot errors to ensure accurate representation within SAM Pro
Normalize and manage discovery data and software models to enhance recognition and tracking across multiple platforms
Assist in developing discovery maps license metrics and other configurations necessary for accurate software identification and reconciliation
Communicate findings clearly and professionally to stakeholders including IT leadership procurement and compliance teams
Operate independently while also contributing to team initiatives aimed at improving software asset lifecycle processes and governance
Foster cross-functional collaboration to strengthen SAM practices and promote a culture of software compliance and accountability

Qualifications :

Minimum of 2 years of hands-on experience with ServiceNow SAM Pro managing software asset records entitlement reconciliation and data normalization
Bachelors degree in business administration information systems or a related field preferred
Proficiency in analyzing reconciliation results and identifying actions to achieve license compliance and cost efficiency
Strong attention to detail and accuracy in managing asset records discovery mappings and entitlement uploads
Ability to communicate technical and compliance-related information effectively to a wide range of stakeholders
Strong analytical problem-solving and organizational skills with the ability to manage multiple priorities in a structured manner
Experience supporting audit processes and contributing to licensing and compliance reporting
Familiarity with IT asset management best practices and lifecycle governance
Certification in ServiceNow or SAM Pro is preferred and demonstrates proficiency in the platform
Proficiency in French is a plus and may enhance collaboration in multilingual or international teams

Additional Information :

To acquire experience in different critical industries and projects while working for the same company;
To have a competitive salary and a great benefits package
To access trainings that focus on expanding your knowledge while staying up to date with cutting edge technologies and best practices;
To have a clear career development plan that suits your goals;
To have the possibility of working abroad through our mobility program thanks to our international presence;
To join a dynamic specialized and fast-growing group where communication is key and where every team member is valued.
To be part of a team where having fun is essential

Remote Work :

Yes

Employment Type :

Full-time

Key Skills

Hadoop
Microsoft Windows Server
Windows
Apache
Linux
SAN
Shell Scripting
System Administration
Administrative Experience
Scripting
Oracle
Troubleshooting

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About Company

Scalian

Established in 1989, the Scalian Group has nearly 5,000 employees in France and abroad. It is organized into 3 business lines specializing in Digital Transformation, Digital Systems and Operations Performance. Scalian has activities in France, the United Kingdom, Belgium, Germany, ... View more

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