ADVISOR FOR STRATEGIC INITIATIVES

CANDIDATE MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE.

Under administrative direction of the OCSS Executive Deputy Commissioner with wide latitude for independent initiative judgment and decision-making the Strategic Advisor is responsible for researching developing and evaluating targeted strategies for communicating with OCSSs clients (custodial parents noncustodial parents and guardians) community-based organizations (CBOs) the other government agencies and based on feedback and research recommends improvements and new opportunities. S/he acts as a senior leadership agent for effectuating the development and amendment of policies multi-year plans and improvement strategies to ensure that the Divisions goals are aligned with OCSSs goals and the overall goals of the Agency. Interprets agency and governmental policy and regulations identifies training needs and analyzes statistical data and work products to ensure quality control compliance with current policies and procedures and operational efficiency.

The Office of Child Support Services (OCSS) is recruiting one (1) Administrative Staff Analyst NM-II to function as the Advisor for Strategic Initiatives within Office of The Executive Deputy Commissioner.

-Researches develops and evaluates targeted strategies for communicating with OCSSs clients (custodial parents noncustodial parents and guardians) community-based organizations (CBOs) the other government agencies and based on feedback and research recommends improvements and new opportunities.

-Acts as a senior leadership agent for effectuating the development and amendment of policies multi-year plans and improvement strategies to ensure that the Divisions goals are aligned with OCSSs goals and the overall goals of the Agency.

-Responsible for the ongoing strategic planning and support of projects that relate to changes in policy for the child support program. S/he regularly participates in policy discussions with OCSS senior leadership to identify predictive algorithms and outcomes that will drive decisions to change policy and procedures regarding priorities for intake operations engagement collection efforts and special projects.

-Based on analysis of program data and existing procedures identifies changes in policies and procedures to assist the program in (1) identifying anomalies in the system that could indicate systemic or operational problems requiring a change in policy and procedures and (2) suggesting resources for vulnerable populations including parents residing in homeless shelters and in zip codes with high risk of eviction noncustodial parents whose child support orders are not aligned with their income noncustodial parents receiving cash assistance who owe large amounts of child support debt military personnel and parents with young children on HRA/OCSS caseload. Makes recommendations to OCSS leadership for changes in policy around these issues based on the data and has a prominent decision-making role in ensuring that dedicated critical services specialized initiatives and outreach efforts to encourage program engagement and compliance are focused in these areas.

-Supervises interns (from for example the Public Service Corps) and oversees special projects administered by special staff (for example a year-long AmeriCorps VISTA member).

-Acts as a liaison with other units divisions and the State by obtaining or sharing information to facilitate cooperation and coordinate activities.

Monday - Friday 9am - 5pm

ADMINISTRATIVE STAFF ANALYST ( - 1002D

Qualifications :

1. A masters degree from an accredited college in economics finance accounting business or public administration human resources management management science operations research organizational behavior industrial psychology statistics personnel administration labor relations psychology sociology human resources development political science urban studies or a closely related field and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration accounting economic or financial administration or fiscal or economic research; in management or methods analysis operations research organizational research or program evaluation; in personnel or public administration recruitment position classification personnel relations employee benefits staff development employment program planning/administration labor market research economic planning social services program planning/evaluation or fiscal management; or in a related area. 18 months of this experience must have been in an executive managerial administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time