REF83272T-Deputy Manager- PTP (Payments) Pune-APAC shifts
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- First point of contact for client engagement / escalation management
- Identify and work towards improvements projects resulting in process efficiencies
- Focus on SLA/KPIs and governance
- Experience of leading a team of 10FTEs
- Is proactive in meeting counterparts and key people from same or different units that he / she is required to work with
- Establishes a clear understanding on the larger goals that both parties need to contribute to In case of differences with others makes efforts to understand the others priorities and contexts; always keeps the larger goal in mind for resolving these differences
- Addresses problems and finds solutions by working within and between WNS teams including consultation with and/or escalation to other towers when required.
- Is able to solve routine problems in own area of work by identifying the apparent causes
- Defines solutions for problems both the immediate problem as well as to ensure non-recurrence of the problem by addressing the root cause.
- Gathers information trends and analyses cause-effect relationships for anomalies errors and aberrations in output
- Proposes coordinates and drives implementation of process improvements along with the transformation team.
- Participates actively in team meetings; articulates thoughts clearly
- Listens with attention and builds own understanding
- Anticipates areas where support or influence will be required4. Is able to influence using data facts as well as different viewpoint
- Relevant experience includes experience in following areas based on the requirement:
- Invoice processing
- Exception handling
- Vendor master management
- Helpdesk/Service desk
- Open item remediation
- GRIR analysis and follow-ups
- T&E/Concur Payments
- Procurement Support
- SAP knowledge strongly preferred
- Should be comfortable to work from office for an APAC shift (7:30am to 4:30pm)
Qualifications :
a) Commerce / Accounts Graduate b) Semi qualified accountants a) Minimum of 7 to 10 years of relevant experience and
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Google Analytics
- Fund Management
- Apparel
- Bus Driving
- Banquet Server
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
