Head of Housing Management

This role is open to full time part time and job share applications all of which will be assessed equally.

Join our team

We are looking for aHead of Housing Managementto join our Housingteam.

This is a rare opportunity to shape a well-resourced high performing housing service with the full backing of our Elected Members and Senior Leadership Team.

If you shareour values and are motivated to make a difference for our residents clients and communities we would love to hear from you.

About the role

Reporting to the Director of Housing you will continue our transformation journey developing high quality housing services and leading our dedicated teams.

You will lead on:

• Incomemanagementandtenancysustainment

• Leaseholderservicesandanti-socialbehaviourresponse

• Strategicimprovementofhousingstandardsacrossourcouncilstock

• Tenancyandestatemanagementrepairsandmaintenance

• Compliancewithhousinglegislationandregulatoryframeworks

• Performanceimprovementthroughdatainsightandinnovation

Our Strategic Vision

WeaspiretobeaC1organisationdeliveringhousingservicesthatare:

• Tenant-ledandcommunity-focused

• Digitally enabled and insight-driven

• Financiallysustainableandfuture-ready

You willplayapivotalroleindeliveringourHomesandHousingStrategywhich includes:

• Buildingandmaintaininghigh-qualityaffordablehomes

• Tacklingclimatechangethroughsustainablehousing

• Embeddingco-productionandtenantvoiceinservicedesign

• Drivingdigitaltransformationandserviceexcellence

About you

We are looking for a senior housing professional who will be driven passionate and focussed on transformation and continuous improvement of housing services to our residents.

You will bring to the role:

• Provenleadershipinhousingtransformationandservicedelivery

• Deepcommitmenttotenantengagementandinclusivedesign

• Strongjudgementresilience and collaborativespirit

• Expertise in compliance performance monitoring and budget management

• Confidencenavigatingcomplexfinancialandpoliticallandscapes

If you are ready to lead transformationembedtenantvoiceanddeliverservices that reflect our commitment to excellence we want to hear from you.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live work visit and invest in.

We serve around 200000 residents across our two districts and are well known for our collaboration and partnership working across public private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package including:

• Generous leave entitlement (26 days a year rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information visit ourEmployee Benefits page.

Our ways of working

We believe work is what we do not just where we go.

We work in a hybrid way with a mix of office home and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration helping our teams to thrive.

We are committed to equality diversity and inclusion providing opportunity and ambition for all supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion about this role please contact Deborah Fentonby emailing to arrange a call.

Please read theJob Description and Person before applying for this job opportunity.

Closing date: 11.55pm 26 October 2025.

How to apply

Please ensure your:

• application form is fully completed including employment and education history
• supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.