Front Desk Receptionist

Front Desk Receptionist Personal Injury
Location: Charlotte NC (In Office) Schedule: MonFri 8:30 AM 5:30 PM Full-Time

Speaks Law Firm is seeking a motivated and client-focused Front DeskReceptionist to join our Charlotte team. As the first point of contact you will play a key role in creating a welcoming environment for clients and supporting the smooth operation of our office.

No phone calls or recruiter inquiries please.

Responsibilities
Front Desk Support

• Greet clients and visitors with professionalism and compassion.
• Operate a multi-line phone system: answer calls assist callers relay accurate messages and connect to appropriate contacts.
• Assist with scheduling and confirming appointments.
• Promptly direct outgoing/incoming mail faxes and deliveries to intended recipients.
• Maintain tidy and welcoming public spaces (lobby meeting rooms bathrooms break areas).
• Prepare meeting rooms documents and arrange refreshments as needed.
• Support administrative needs: copying scanning faxing emailing and note taking.
• Meet with clients for notary services.
• Coordinate with staff as needed for client check execution and releases.

• Maintain effective communication with clients attorneys and legal staff.
• Provide assistance and guidance insuring clarity and comfort for all visitors.
• Support the execution of all daily operations with urgency and attention to detail.

• High School Diploma or GED.
• 2 years of customer service or front desk experience preferably in a law firm.
• Excellent interpersonal and communication skills.
• Intermediate computer skills (Microsoft Office Suite).
• Strong organizational skills and attention to detail.
• Professional demeanor and appearance.
• A strong passion to help others and achieve best outcomes.

• Associates degree or higher.
• NC Notary Public (or willingness to obtain within six months).
• Familiarity with legal language and processes.
• Bilingual - Fluent in Spanish and English a plus.

• Competitive compensation ($15$18/hour DOE & qualifications)
• Comprehensive benefits: medical dental vision 401k employer-paid life insurance
• Paid time off and parental leave
• Professional development and advancement opportunities
• Collaborative and growth-oriented team culture

About Us
Mission: Help victims recover physically financially and emotionally.
Values: Improve Learn Respect Communicate Overcome Exceed Serve and Connect.

How to Apply
If you are a dedicated bilingual receptionist seeking meaningful work and professional growth wed love to hear from you. Please submit your resume and answer the questionnaire. If you meet the minimum qualifications someone will reach out to you for next steps.