Case Management Discharge Planning Assistant

When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.

Job Description:

Duties/Responsibilities:

• Supports the care transitions discharge functions by entering referrals as directed. Supports the gathering of clinical information for payor authorizations. Provides required documentation to third-party vendors in order to secure post-acute transition services
• Provides direct support to the RN Case Manager in the clinical units
• Verifies patient demographics including address telephone number and insurance.
• Verifies the presence of health care proxy.
• Distributes regulatory notices and completes all required documentation.
• Assists with securing patient resources as requested.
• Assists with post-acute referral process and monitors status and follows up on screening determinations as necessary.
• Identifies in-network providers for example VNA DME vendors rehabilitation facilities etc.
• Collaborates with the RN Case Manager to facilitate timely discharge to the next level of care.
• Demonstrates thorough knowledge of various computer/information systems to perform assigned duties including but not limited to Careport EMR and Outlook
• Collects/inputs data or information in appropriate databases as indicated by the Care Transitions leadership.
• Provides documentation to patient/family/caregiver under the direction of RN Case Managers.
• Independently identifies and communicates any problems or issues that affect departmental goals and outcomes.
• Performs routine tasks such as opening mail providing accurate and appropriate information to callers and other clerical duties.

Education:

• Required: High School Diploma or GED
• Preferred: Associates Degree or Bachelors Degree

Experience:

• Required: Excellent computer skills including proficiency with various computer systems to performed perform assigned duties including but not limited to Meditech Epic Cerner MS Outlook
• Strong communication interpersonal and customer service skills
• Excellent assessment and problem-solving skills

• Preferred:
• Knowledge and understanding of medical terminology
• A minimum of 2 years experience in healthcare
• Knowledge of Post-Acute community resources
• Strong organizational and prioritizing skills

Certifications:

• BLS

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors that may include seniority education training relevant experience relevant certifications geographyof work location job responsibilities or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials call pay premium pay overtime pay and other additional pay practices as applicable to the position and in accordance with the law.

As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35000 people working together. Nurses doctors technicians therapists researchers teachers and more making a difference in patients lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled