Part-Time Concierge

CONCIERGE

185 Lyon Street Ottawa Ontario.

Build whats next at Minto

Working at Minto means being part of something biggerwhere your career is built on purpose progress and possibility. Here employees arent just valuedtheyre celebrated through peer-to-peer recognition team events and a culture that feels like family while honouring every individuals voice.

From day one weve got you covered

From your very first day at Minto youll have access to a rewarding and supportive package designed to help you thrive:

• Peer-to-peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Heres how youll contribute

• Analysis of potential AGI filings using financial modelling that incorporates major repair forecasts.
• Preparing packages for AGI submission tomaintain resident database which includes processing changes to residents;
• Ensure scheduled maintenance plans for property and equipment are assigned to personnel so that they can be completed on a timely basis reviewing concerns / issues raised during the performance of these maintenance plans with management to pro-actively address concerns / issues thereby minimizing unplanned downtime;
• Perform all facets of the job in accordance with the legislation applicable to the jurisdiction including: Health and Safety standards WHMIS AODA PIPEDA and Human Rights;
• Coordinate access for Minto staff and contractors for occupied and vacant spaces as well as common areas; ensuring proper notice is given as required;
• Use of the ERP system Yardi to record information and perform job activities;
• Supports team goals objectives operations and strategy for properties outlined by management;
• Responds to all resident related issues promptly and courteously in a professional manner informing management when applicable and if follow-up is required;
• Ensures that proper notice is given in advance of entering occupied suites and/or that the resident has authorized entry in advance;
• Prepare mass and individual resident communication for example upcoming events repairs changes to management etc.;
• Greets acknowledge and welcome arriving and departing guests;
• Maintains up to date and accurate information on current events local services and attractions;
• Books meeting rooms when required;
• Maintains coffee station in lobby;
• Assign parking passes and administration of this;
• Assists guests with luggage parcels etc.;
• Accepts laundry/dry cleaning from guest and ensures it gets processed;
• Monitors premises to ensure building is safe and secure;
• Performs and carries out emergency procedures as required;
• Ensures front desk/work area is neat and tidy at all times;
• Reports complaints service breakdowns guest comments and suggestions.
• Ensures Minto Customer Service Standards are implemented at all times;
• Other duties within the scope spirit and purpose of the job as requested by management.

What you bring to the team

Heres what will help you stand out. And even if you dont tick every boxwe believe in your potential and are here to support your growth.

Education: High School is an asset.

Experience:A minimum of one to two (1-2) years of work experience is required.

Skills Knowledge and abilities:

• Flexible schedule
• Bilingualism is an asset
• Ability to influence without authority / Directing others
• Interpersonal skills
• Ability to multi-task
• Effective Communication skills- listening written and verbal
• Customer Service oriented
• Collaborative and Team Player
• Microsoft Office (Word Excel and PowerPoint) Outlook
• Problem Solving skills
• Good Judgment
• Initiative and creative
• Attention to detail
• Knowledge of Yardi considered an asset

Ready to build your future with us

Whether youre just starting out or looking to take the next step Minto offers the mentorship resources and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being we empower you to thriveprofessionally and personally.

Join a team where your growth purpose and potential are celebrated. Lets create something meaningfultogether.

About Minto

Our mission to build vibrant communities begins with the people who make it all possibleour employees. Named one of Canadas Best Managed Companies were proud of our 70-year legacy and dedicated to delivering moremore growth more purpose and more impactfor our employees homeowners residents and the neighbourhoods we serve.

Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process well work with you to ensure your needs are met. To request accommodation please contact us at