TMC Client Partner
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Job Location:
Norfolk, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Talent Management & Culture Division is dedicated to fostering a workplace where employees feel valued supported and empowered to thrive. We are committed to attracting developing and retaining top talent while cultivating a supportive and collective environment.
Guided by our core valuescollaboration cultural competence accountability integrity and compassionwe strive to create a culture of excellence that enhances both individual and organizational success. Through strategic talent initiatives professional development and a focus on Monarch well-being we continue to makeODUa wonderful place to work and grow.
TheTMCClient Partner serves as a primary Benefits liaison to all departments with dedicated expertise in benefits administration and wellness. This role primarily provides employees and managers with guidance on health retirement and leave programs ensures accurate benefits processing and promotes well-being initiatives that enhance the employee experience but also assist with transactional HR functions (Banner data entry onboarding HR operations support).
Responsibilities
Benefits Administration
- Serve as primary contact for benefits and leave programs.
- Counsel employees on health retirement and wellness benefits.
- Support claim resolution with vendors and agencies.
- Track monitor and report on leave compliance (FMLAADAVSDP).
Onboarding & Transactions
- Coordinate new hire benefits enrollment and compliance.
- Key HR transactions in BannerVRS and Cardinal.
- Maintain document imaging and HR records (BDM).
TMCOperations & Compliance
- Support audits surveys and reporting.
- Ensure compliance withACAHIPAACOBRA and other laws.
- Maintain confidentiality and records security.
Qualifications
Required:
- Must be client service focused and maintain a high level of professionalism and discretion.
- Must be adaptable and flexible.
- Must be able to collaborate and cooperate with colleagues; working in partnership; cultivating building and maintaining good relationships with peers and customers; delivering on commitments to the team clients and the University.
- Some knowledge of the principles of benefits administration.
- Some knowledge of federal and state laws/regulations related to human resources management (FMLAADAHIPAACOBRAACA).
- Some knowledge of HR best practices.
Level and Type of Experience:
- Considerable experience in customer service and benefits administration.
- Prior working experience drafting preparing and editing all manner of related correspondence reports spreadsheets presentations memos and other documents.
- Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package.
Preferred:
- Considerable experience in customer service and benefits administration.
- Prior working experience drafting preparing and editing all manner of related correspondence reports spreadsheets presentations memos and other documents.
- Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package.
Location : Location
US-VA-Norfolk
Key Skills
- Internship
- Data Warehousing
- Adobe Flash
- Database Administration
- Logistics
About Company
Eastern Virginia Medical School (EVMS) offers medical degrees, residencies, and specialty programs in areas such as art therapy and clinical embryology. The community-oriented school does not have a teaching hospital but rather partners with about 10 regional hospitals and clinics. It ... View more
