Medical Office Scheduler (Business Office)

Healthcare Outcomes Performance Company

Job Location:

Jacksonville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Medical Office Scheduler âï

ð PART-TIME Jacksonville FL Corporate Location

Join the #1 Orthopedic Team in Northeast Florida!
Since 2001Southeast Orthopedic Specialistshas been the regions trusted leader in orthopedic medicinedelivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida we proudly set the standard for excellence trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.

As Southeast Orthopedic Specialists continues to expand we are seeking a detail-oriented and customer-focused Medical Office Scheduler to join our Corporate Headquarters this role youll be the first point of contact for patients and providers coordinating appointments verifying insurance and ensuring authorizations are in place. This position plays a key part in delivering seamless patient experiences while supporting our physicians and clinical teams.

GENERAL SUMMARY

ðº What Youll Do

As a Medical Office Scheduler at Southeast Orthopedic Specialists youll be the first point of contact for patients and providers ensuring seamless scheduling and coordination. Youll gather key demographic and insurance information confirm eligibility manage referrals and maintain accurate patient recordsall while delivering excellent customer service over the phone and supporting our busy clinics.

ð Essential Functions

Schedule clinic appointments including consultations and follow-up visits using CPS/GE Centricity and Scheduling Assistant.
Collect and update patient demographic insurance and medical information.
Verify insurance eligibility at the time of scheduling.
Process referrals through the referral system schedule patients and import documents into charts.
Answer and resolve incoming calls triage messages and escalate concerns when needed.
Communicate with referring providers to ensure patients are fully prepared for appointments.
Collaborate daily with referral coordinators to enhance the patient experience.
Maintain confidentiality of health records in compliance with HIPAA guidelines.
Perform other duties as assigned.

â What Were Looking For

Education: High school diploma/GED or equivalent working knowledge preferred.
Experience: 2 years in healthcare required; call center experience preferred. Familiarity with CPS/GE Centricity is a plus.
Knowledge: Medical terminology ICD/CPT coding HIPAA regulations and scheduling practices in a clinical setting.
Skills: Excellent communication customer service and organizational skills; strong computer and data entry proficiency.
Abilities: Multi-tasking in a fast-paced environment determining insurance eligibility and using technology tools (Outlook Microsoft Office CPS/GE Centricity). Must demonstrate professionalism punctuality and compassionate communication.

ð Ready to join us
Submit you application today!

Be part of a team that values excellence teamwork and your career growth. Lets make a differencetogether!

** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skillsabilities and working conditions may change as needs evolve. **

Medical Office Scheduler âïð PART-TIME Jacksonville FL Corporate LocationJoin the #1 Orthopedic Team in Northeast Florida!Since 2001Southeast Orthopedic Specialistshas been the regions trusted leader in orthopedic medicinedelivering five-star care those changes lives every day. As the largest priv...