Ford Service Advisor
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Job Location:
Livermore, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
*We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM we appreciate your interested but you will not be contacted for an interview.
Livermore Ford and Lincoln is looking for dynamic energetic career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We offer:
- Highly competitive compensation
- Paid training and development
- Medical Vision and Dental Benefits
- 401(k) with company match
- Free College education courses for employees and their immediate family members
- Employee discounts
- Excellent culture
- Room for growth
RESPONSIBILITIES:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly documentall vehicle symptoms as described by the customer
- Review all current and future vehicle service needs & recommendations with every customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Highly skilled in multi-tasking and personal organization
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
If you possess all of these characteristics and you are ready for a career that leads to personal success and financial security please submit your resume for immediate consideration.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Livermore Auto Group has a great history ...
