Instrument Service Engineer Intern- Summer 2026

Help us change lives

At Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust benefits to support your life while youre working to help others.

Position Overview

This role involves assisting with the installation calibration maintenance and qualification of laboratory instrumentation ranging from routine service tasks to more specialized responsibilities such as supporting system investigations. The intern will collaborate closely with laboratory teams and cross-functional stakeholders to ensure equipment reliability troubleshoot issues and maintain compliance with regulatory and operational standards (e.g. CAP/CLIA NYSDOH cGMP FDA ISO).

In addition to hands-on equipment support the intern will contribute to process improvement efforts by analyzing workflows reviewing and revising SOPs and performing data analysis to identify trends and opportunities for efficiency. The role also includes maintaining project documentation preparing reports and presentations and participating in team meetings and workshops.

This internship offers a valuable opportunity to gain exposure to regulated environments build strong customer relationships and develop skills in technical service documentation and enterprise-level project work.

This is a fully onsite position at the Exact Sciences office in Madison WI.

Essential Duties

Include but are not limited to the following:

• Equipment Qualification: Assist with equipment installation preventive maintenance and corrective maintenance.
• Assist in Process Improvement Initiatives: Support the identification documentation and analysis of current workflows to uncover inefficiencies and recommend enhancements.
• Review and Revise Standard Operating Procedures (SOPs): Collaborate with team members to update SOPs to reflect current practices ensuring clarity accuracy and compliance with organizational standards.
• Conduct Data Review and Analysis: Collect clean and analyze operational data to identify trends gaps and opportunities for improvement. Prepare summaries and visualizations to support decision-making.
• Support Project Documentation and Tracking: Maintain project documentation including meeting notes action items timelines and progress updates. Assist in tracking milestones and deliverables.
• Participate in Team Meetings and Workshops: Engage in regular team discussions brainstorming sessions and workshops to contribute ideas and gain exposure to enterprise-level initiatives.
• Prepare Reports and Presentations: Develop clear and concise reports or slide decks to communicate findings recommendations and project updates to internal audiences.
• Documentation & Compliance: Complete accurate service records ensure documentation meets Good Documentation Practices (GDP) and comply with safety and regulatory requirements (e.g. OSHA FDA ISO CLIA) and support the companys Quality Management System (QMS).
• Flexibility & Adaptability: Work independently or as part of a team adapting to new information or unexpected situations.
• Quality: Operate under pressure managing multiple tasks and/or deadlines while maintaining quality and attention to detail.

• Uphold company mission and values through accountability innovation integrity quality and teamwork.

• Support and comply with the companys Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work a designated schedule.
• Ability to work on a mobile device tablet or in front of a computer screen and/or perform typing for approximately 70% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to use a telephone through a headset.
• Ability to work seated for approximately 25-40% of a typical working day. Ability to work standing for approximately 60-75% of a typical working day.
• Ability to lift up to 40 pounds.
• Ability to comply with any applicable personal protective equipment requirements.
• May be exposed to hazardous materials tissue specimens and instruments with moving parts lasers heating and freezing elements and high-speed centrifugation.
• Ability and means to travel 10-20% between local Exact Sciences locations.

Minimum Qualifications

• Enrolled in either an Associates Degree Technical Program or Bachelors Degree in an engineering related field
• 1 year towards an Associates Degree Technical Program or 2 years towards a Bachelors Degree in an engineering related field completed by internship start
• 1 year of engineering or equipment related experience
• Strong computer skills.
• Proficient in the use of Microsoft suite of programs.
  • Word Excel PowerPoint Outlook OneNote SharePoint
• Use of virtual meeting tools.
• Proficient at selection and use of hand tools.
• Data/records management.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience working in a regulated environment. (ISO FDA CLIA).
• Experience performing system calibrations to approved specifications.
• Experience with troubleshooting including root cause analysis.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law. Applicable portions of the Companys affirmative action program are available to any applicant or employee for inspection upon request.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability protected veteran status and any other status protected by applicable local state or federal law.

To view the Right to Work E-Verify Employer and Pay Transparency notices and Federal Federal Contractor and State employment law posters visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.