Manager Support Services

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

As a Manager of Support Services you will be responsible for the day-to-day operations and strategic development of key support services. Your impact will be felt across every aspect of our patient care delivery including:

Leading People & Performance:

• Inspire & Develop:Provide visionary leadership and direction to foster strategies for the recruitment retention and recognition of top talent within ancillary departments.
• Empower & Guide:Oversee daily work activities and directly guide the functional and technical performance of our dedicated department leaders.
• Optimize Staffing:Collaborate closely with department leaders to ensure all staffing needs are consistently met fostering a robust and resilient workforce.
• Drive Excellence:Oversee departmental performance including setting ambitious goals clarifying expectations monitoring progress providing constructive feedback and recognition and developing skills. Youll also address performance issues thoughtfully and effectively through corrective action always aligning with CommonSpirit Healths commitments.

Ensuring Quality & Patient Safety:

• Elevate Care Standards:Oversee the relentless pursuit of high-quality patient care. Review and meticulously follow up on incident reports offering timely recommendations for improvements and revisions.
• Educate & Innovate:Provide essential education to staff and collaborate with department leaders to implement actionable performance improvement initiatives that enhance patient outcomes.
• Champion Patient Well-being:Oversee patient care delivery to maximize patient and family satisfaction while tirelessly minimizing risks of injury or negative outcomes for both patients and employees.
• Respond & Advocate:Direct staff effectively during emergency situations and serve as a passionate advocate for our patients and their families.
• Collaborate for Resolution:Partner with our Senior Team to swiftly address patient campus and office concerns ensuring timely resolution and the ongoing maintenance of exceptional care quality.

Enhancing Technology & Resources:

• Technology Champion:Serve as aTechnology Superuser actively assisting in the orientation and training of new staff and acting as a vital technology resource for your team.

• Bachelors Degree within 24 months of start date.
• Three (3) years of leadership experience.
• Knowledge of Google Suite.

Preferred:

• Healthcare experience preferred.