Field Service Technician II – Copiers & Printers (Digital Imaging Equipment)
Field Service Technician II – Copiers & Printers (Digital Imaging Equipment)
Posted on :
08-10-2025
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1 Vacancy
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Job Description
About the Role
Are you a hands-on technician who enjoys troubleshooting fixing and maintaining commercial printing and imaging equipment Do you thrive in the field solving problems and supporting customers with high service standards
Canon USA is seeking a Field Service Technician II to join our service team. Youll be responsible for on-site maintenance diagnostics and repair of Canon-supported copiers printers and multi-function imaging devices (MFPs) at client locations often in a fast-paced 24/7 customer-driven setting where responsiveness and reliability are key.
Canon USA is seeking a Field Service Technician II to join our service team. Youll be responsible for on-site maintenance diagnostics and repair of Canon-supported copiers printers and multi-function imaging devices (MFPs) at client locations often in a fast-paced 24/7 customer-driven setting where responsiveness and reliability are key.
Your Impact
Were searching for a true go-getter to:
- Perform routine maintenance and break/fix repair of digital imaging equipment (copiers printers MFPs).
- Respond quickly and professionally to customer service calls in the field.
- Maintain accurate service logs and reports including Field Service Reports and Expense Reports.
- Report product failure trends and serviceability issues to your manager with proper documentation.
- Ensure all assigned equipment meets operational performance standards.
- Represent Canon in a customer-facing role with professionalism and excellent communication skills.
- Adhere to customer-specific site protocols which may include COVID-19 or other safety measures.
- Deliver exceptional service and support in a 24/7 customer-driven environment where uptime matters.
- Perform routine maintenance and break/fix repair of digital imaging equipment (copiers printers MFPs).
- Respond quickly and professionally to customer service calls in the field.
- Maintain accurate service logs and reports including Field Service Reports and Expense Reports.
- Report product failure trends and serviceability issues to your manager with proper documentation.
- Ensure all assigned equipment meets operational performance standards.
- Represent Canon in a customer-facing role with professionalism and excellent communication skills.
- Adhere to customer-specific site protocols which may include COVID-19 or other safety measures.
- Deliver exceptional service and support in a 24/7 customer-driven environment where uptime matters.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role and requires compliance with customer policies and protocols which may include COVID-19 vaccination and other measures relating to COVID-19.
Were looking for a dedicated individual with:
- HS Diploma GED or equivalent experience required plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid drivers license and acceptable driving record necessary).
- The capability to work in a 24/7 environment while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking standing stooping/kneeling).
In accordance with applicable law we are providing the anticipated rate for this role:$21.50 - 30.75 hourly.
This role is eligible for a transportation allowance.
Were looking for a dedicated individual with:
- HS Diploma GED or equivalent experience required plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid drivers license and acceptable driving record necessary).
- The capability to work in a 24/7 environment while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking standing stooping/kneeling).
In accordance with applicable law we are providing the anticipated rate for this role:$21.50 - 30.75 hourly.
This role is eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity world-class team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity world-class team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-FL1
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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