Business Analyst
Jackson MS Remote
One Year Project
Position Description and Job Skill Set
- Collaborate with MDCPS functional leads and SMEs to understand index and document future-state Business
- Processes using industry-standard notations (e.g. BPMN)
- Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
- Analyze future-state workflows for improvement and optimization opportunities
- Work closely with MDCPS and vendor project teams (Development OCM Testing Training etc.) to ensure that
- Business Process documentation aligns with project objectives and timelines
- Provide expertise in process mapping modeling techniques and best practices transition knowledge and documentation to MDCPS at the close of the project
- Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
- Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
- Manage project open items pertaining to Business Process and / or Methods & Procedures to closure leveraging
- Business Process Flows and Methods & Procedures documents of record
- Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
- Maintain Business Process and Methods & Procedures documents of record for the project team
Required Skills/Experience
- Bachelors degree in Business Information Systems or a related field
- Proven experience as a Business Process Modeler or similar role
- Proficiency in using business process modeling tools (e.g. Visio Lucidchart or dedicated BPM tools)
- Strong understanding of business process modeling notations particularly BPMN
- Excellent analytical and problem-solving skills
- Effective communication and collaboration abilities
- Knowledge of process improvement methodologies (e.g. Six Sigma CMMI) is preferred
- State Government experience and specific experience in DHS or Child Welfare domains is preferred
- Detail-oriented with a focus on producing high-quality deliverables
Preferred/Not Required
- Experience working on child welfare projects