| Patient Scheduling Provides information to patients physicians and office personnel regarding appointment scheduling and preparation for outpatient testing procedures. | 5% | |
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| Insurance Verification Works closely with Insurance Verifiers to verify and authorize services scheduled at hospital sites. | 5% |
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| Patient Payments Requests Point of Service Collection (POS) as appropriate and works with the Registration and Ancillary Reception areas at hospital sites on POS goals. | 5% |
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| Quality Assurance Adheres to Key Performance Indicators (KPI s) in order to minimize errors and maintain high standards of quality. Minimizes errors and maintains high standards of quality by checking or monitoring data and work. | 5% |
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| Patient Scheduling Schedules appointments and pre-registers patients for outpatient tests procedures exam appointments and ancillary services in a timely efficient and professional manner. | 5% |
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| Patient Scheduling Monitors and actions working orders and pre-registration queues created for the Scheduling Department. | 5% |
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| Documentation Documents pertinent account information clearly and concisely in account records and scheduling notes. | 5% |
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| Insurance Verification Checks the medical necessity of procedures for all Medicare patients. | 5% |
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| Insurance Eligibility Reviews and understands insurance eligibility and advises patients of their eligibility. | 5% |
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| Order Interpretation Interrupts orders as they relate to scheduled tests. | 5% |
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| Scheduling and Preregistration Functions Performs functions of scheduling and preregistration in a timely efficient and professional manner. | 5% |
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| Patient Confidentiality Possess a strong understanding of HIPPA regulations and maintains patient confidentiality at all times. | 5% |
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| Outpatient List Preparation & Distribution Prepares and sends the scheduled outpatient lists to ancillary departments on a daily basis to ensure smooth departmental operations if applicable. | 5% |
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| Service Provides excellent service to patients answers questions and provides information as needed. | 5% |