ServiceNow Consultant (ITSM ITIL)

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Solution IT Inc. is looking for ServiceNow Consultant (ITSM / ITIL) for one of its clients in Houston TX (Hybrid)
Only USC / GC

Job Title: ServiceNow Consultant (ITSM / ITIL)

Responsibilities:

Lead enhancements and configuration within ServiceNow ITSM modules.
Align existing ServiceNow processes with ITIL best practices.
Support modules including Incident Management Service Catalog Request Fulfilment Change Enablement and Asset Management (Hardware & Software).
Work with stakeholders to identify process improvements and implement practical solutions.
Ensure stability performance and scalability of the ServiceNow environment.
Provide guidance on ITSM process maturity and optimization

Required Skills:

8 years of experience in IT Service Management with at least 5 years in ServiceNow.
Strong understanding and hands-on experience with ServiceNow ITSM modules.
Deep knowledge of ITIL Framework and best practices.
Proven ability to bridge the gap between technology and process.
Excellent communication and stakeholder management skills.
ServiceNow certification(s) and ITIL certification preferred.

Work Site: Houston TX (Hybrid)

Duration: 12-Month Contract (possible extension or conversion to FTE)

Expected Start Date: Immediate

Number of Positions: 1

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About Solution IT

Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston Massachusetts.

Solution IT Inc. is looking for ServiceNow Consultant (ITSM / ITIL) for one of its clients in Houston TX (Hybrid) Only USC / GC Job Title: ServiceNow Consultant (ITSM / ITIL) Responsibilities: Lead enhancements and configuration within ServiceNow ITSM modules. Align existing ServiceNow processes w...