Solution Architect (wServiceNow)

Hartford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role: Solution Architect (w/ServiceNow)

Location: Hartford CT 06105 (Buffalo Grove IL or Blue Bell PA is also an option.)
Duration: Long Term Contract

On-site 3 days a week Must

USC/GC (Only)

Client: CVS Health

Pay: $65/Hr on C2C

Must be a true Solutions will reject Tech Leads Tech Architects Java Architects Enterprise Arch Integration Arch

Must have ServiceNow

Must have Cloud. Must have GCP exp.

really wants Salesforce exp.

2-3 rounds of interviews.

Long term contract - into next year. Approx 12-18 months

Must be able to convert to FTE. Not a guarantee but they want they option.

hey had been building in their Salesforce Contact Center to build parity but moving to Train D working on more innovative solutions to optimizing experience in GPS program within CVS and across different systems they have to provide augmentation to call center reps and agent services to determine course of call.

The Need:

Cloud GCP
Must have exp with Integration with Kafka for integration / streaming
Salesforce would be nice to see but Agent Force has not been out very long.
The technology in AI space refreshes itself every 6-9 months hard to find folks that have long tenure with any given tech.
Must be good with Cloud (GCP)
Healthcare preferred or adjacent verticals such as Finance or Insurance.

Required Skills:

Architectural/technical experience with ServiceNow
Architectural/technical expertise with cloud especially GCP Azure AWS (native cloud agnostic container etc offerings) and cloud/SAAS systems integration.
Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
Experience designing systems that leverage Kafka for messaging/streaming.
Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization sharding and other data-centric patterns
Experience with the design and development of complex systems; employs a disciplined and rigorous approach
Adept at requirements analysis estimation systems and application design and testing
Familiarity with popular Design Patterns.
Excellent collaboration influencing and consensus-building skills. Ability to work with persons in all job functions (e.g. product program developers etc).
Excellent verbal and written communications
Ability to manage multiple competing priorities with minimal supervision. Self-directed
A great team player with demonstrable experience delivering superior software products via Agile methodologies
Experience on an Agile team
Experience with modern languages frameworks and technologies such as Java JavaScript messaging queuing infrastructures as well as cloud and on-premise infrastructure and services
Experience with distributed computing architectures including race conditions parallelism and concurrency control
Meeting facilitation with stakeholders partners and team

Desired Skills

Contact Center technology expertise (Salesforce Five9 etc.)
A proven track record working as part of a team on large/complex systems
Experience with SAFe Software Development Principles
Experience with distributed caching solutions; understands the factors that enable effective caching
Exposure to CI/CD and DevOps

Basic Solution Architect responsibilities

Receive epic/feature assignments and general direction from train architect.

Partner with Product Owner BA and Development technical leads to refine/understand requirements.

Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains.

Collaborate with integration architect to deliver solution artifacts (sketch ppt etc.)

Continuously attain and refine business and systems subject matter expertise.

Leverage architecture patterns for the solution. Create them if covering new ground.

Present solution sketches to various stakeholders (SS architect team Infrastructure SMEs business etc.) for review and feedback.

Primary technologies

Azure cloud (compute) GCP (big data) some AWS (digital experience)

Salesforce Service Cloud for user experience (GPS and some MX)

UrBench is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics pregnancy status as a parent disability age veteran status or other characteristics as defined by federal state or local laws.

Role: Solution Architect (w/ServiceNow) Location: Hartford CT 06105 (Buffalo Grove IL or Blue Bell PA is also an option.) Duration: Long Term Contract On-site 3 days a week Must USC/GC (Only) Client: CVS Health Pay: $65/Hr on C2C Must be a true Solutions will reject Tech Leads Tech ...