IT Service Desk Engineer

Trigent Software Private Limited

Job Location:

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Technical support expertise on OSX iOS Chrome OS and Android operating systems Windows / AWS Workspaces administration.
Agent level knowledge of Jira Service Desk or similar ticketing system.
Mid-level networking knowledge and troubleshooting ability.
Administration experience with Google for Business Atlassian Okta Jamf Slack.
Demonstrable troubleshooting methodologies and root cause analysis.
Able to move and set up hardware and peripherals around the office.
Excellent communication and time management skills.
Experience managing service vendors.
Understanding of ITIL Principles
Strong Customer Service Skills.

Technical support expertise on OSX iOS Chrome OS and Android operating systems Windows / AWS Workspaces administration. Agent level knowledge of Jira Service Desk or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Administration experience with Google for Busin...