drjobs IT Service Desk Engineer

IT Service Desk Engineer

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1 Vacancy
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Job Location drjobs

Bangalore - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Technical support expertise on OSX iOS Chrome OS and Android operating systems Windows / AWS Workspaces administration.
  • Agent level knowledge of Jira Service Desk or similar ticketing system.
  • Mid-level networking knowledge and troubleshooting ability.
  • Administration experience with Google for Business Atlassian Okta Jamf Slack.
  • Demonstrable troubleshooting methodologies and root cause analysis.
  • Able to move and set up hardware and peripherals around the office.
  • Excellent communication and time management skills.
  • Experience managing service vendors.
  • Understanding of ITIL Principles
  • Strong Customer Service Skills.

Employment Type

Full Time

Company Industry

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