Technical Project Manager

Roles/Responsibilities:

1. Milestone Deliverables

• Meet with project stakeholders (vendors supervisors) within two weeks of assignment
• Submit first draft of project plan within four weeks including review with team and leadership
• Finalize project plan by week five
• Provide initial status update within two weeks of assignment and weekly thereafter
• Ensure on-time delivery of all assigned projects; notify leadership within 24 hours if deadlines are at risk
• Complete project closeout within one week of project completion
• Additional deliverables to be defined as needed

1. Daily/Weekly Expectations

• Lead daily or weekly project meetings
• Distribute meeting notes using the approved template within 24 hours
• Track and meet timelines and deliverables as outlined in the project plan
• Report roadblocks to the designated supervisor within 24 hours of identification
• Represent project changes at the weekly Change Management Board (Tuesdays)
• Update the weekly project spreadsheet and ServiceNow by the designated deadline
• Attend weekly Microsoft Teams meetings with PMs and Supervisors and all team meetings; notify the appropriate supervisor if unable to attend
• Incorporate direct feedback promptly into project processes

1. Additional Responsibilities

• Develop project documentation including requirements plans and schedules
• Collaborate with supervisors to allocate resources effectively
• Coordinate communications with internal County departments and staff
• Align efforts across internal and external departments
• Promote adoption of modern technologies among frontline employees
• Create tailored change communications and training materials for diverse audiences
• Monitor and report project progress to stakeholders weekly
• Follow established change management protocols
• Contribute to project success through proactive suggestions and team collaboration
• Maintain the ability to manage multiple projects simultaneously

Mandatory Skills:

1. Experience:

• Minimum of 10 years in the Information Technology field
• Minimum of 10 years as a Project Manager overseeing technical IT projects
• At least 3 years of experience working in local government

1. Education: Bachelors degree or equivalent
2. Leadership & Collaboration:

• Proven ability to organize and lead technical focus groups in Infrastructure Network Systems and Desktop Services
• Demonstrated experience resolving conflicts in group settings to foster collaboration and team cohesion

1. Communication & Documentation:

• Skilled in developing both technical and user-friendly communications
• Experienced in documenting technical requirements creating project plans and tracking progress using ServiceNow

1. Project Management:

• Capable of managing 5 15 projects simultaneously
• Adaptable to shifting priorities and dynamic project environments

Desirable Skills:

1. Ability to work in a Balanced Matrix environment with tenured resources and evolving priorities.
2. Excellent command of written and spoken English should demonstrate fluency in both oral and writing communicants.
3. At a minimum have fundamental knowledge of: Infrastructure Server based projects Active Directory
4. Patching Disaster Recovery Windows Cloud Technologies and Virtual Call Center projects.
5. Ability to communicate effectively with external stakeholders as well as internal staff.
6. Analytical problem-solving abilities proactive/positive team player resourceful and innovative.
7. Pass a stringent criminal background check