Network Telecom Specialist- Tier I (Onsite)
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Network Telecom Specialist- Tier I
Location: Raleigh NC
Duration: 12 Month
Job Description:
The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system communicate with site technicians and customers alike and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLAs.
Skills Required:
- Bachelors degree or 3 to 5 years in Information Technology or Computer Science
- Self-motivated enthusiastic and able to handle multiple support cases
- Customer-oriented and capable of providing high levels of client satisfaction
- Collaborate and work well with others
- Strong skills in working with clients and communication
Skills:
| Skill | Required/Desired | Amount | of Experience |
| Excellent understanding of technologies operating systems networking anti-virus back-ups systems firewalls and switches. | Required | 3 | Years |
| Knowledge regarding at least one of the following vendor products: - Juniper VMWare Microsoft Cisco | Required | 3 | Years |
| Strong writing skills to maintain organized documentation | Required | 3 | Years |
| Knowledge of network cabling network classification and network topology | Required | 3 | Years |
| Experience with VOIP technologies is a plus | Highly desired | 3 | Years |
| Experience in a NOC environment is preferred | Highly desired | 3 | Years |
Key Skills
- Dhcp
- Routing Protocols
- Collection Management
- Network Administration
- Network security
- Tcp/IP
- LAN
- Computer Networking
- OSPF
- Network Monitoring
- TCP
- Dns
