jewellery sales role focuses on assisting customers driving sales and providing expert product knowledge to achieve sales targets in a retail environment. Key responsibilities include greeting customers understanding their needs showcasing jewelry providing details on craftsmanship and materials and closing sales. Sales associates must also maintain a visually appealing showroom manage transactions stay updated on trends and build client relationships to provide a memorable shopping experience and a premium shopping experience.
Key Responsibilities
Customer Service: Greet customers understand their needs and preferences and provide personalized recommendations for jewelry pieces.
Product Knowledge: Maintain comprehensive knowledge of gemstones metals craftsmanship current jewelry trends and product details.
Sales & Transactions: Effectively process sales manage transactions handle payments and issue receipts.
Showroom Management: Ensure the showroom is well-organized clean and visually appealing to attract customers and showcase merchandise.
Customer Relationship Management: Build and maintain strong relationships with clients handle inquiries and provide solutions to ensure high customer satisfaction.
Inventory: Assist with managing inventory records and ensuring accurate product information is available.
Teamwork: Collaborate with team members to achieve sales targets and contribute to overall store success.
Required Skills
Sales Acumen: Strong ability to sell products negotiate prices and close sales transactions.
Interpersonal & Communication Skills: Excellent communication and interpersonal skills to engage with customers effectively.
Customer Focus: A customer-oriented approach to enhance customer satisfaction.
Product Expertise: Strong knowledge of jewelry products including gemstones metals and design.
Attention to Detail: Meticulousness in handling products transactions and showroom presentation.
Organizational Skills: The ability to maintain an organized and visually appealing showroom and manage inventory.
Flexibility: Ability to work evenings weekends and holidays as needed.
Qualifications
Education: A high school diploma or equivalent is often required.
Experience: Previous experience in retail sales luxury goods or jewelry is often beneficial.
Certifications: Gemology or related certifications can be an advantage.