Call Center Agent
Call Center Agent
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Job Description
Job Description
We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will manage inbound and outbound calls provide exceptional service and support clients with professionalism and efficiency. This is an excellent opportunity for individuals looking to grow their career in a fast-paced and rewarding environment.
Responsibilities
Handle high-volume inbound and outbound calls with professionalism and courtesy
Respond to customer inquiries concerns and requests promptly and effectively
Document and maintain accurate customer records in the system
Collaborate with team members and supervisors to achieve departmental goals
Maintain a positive and professional demeanor during all interactions
Qualifications :
Qualifications
High school diploma or equivalent required; associate or bachelors degree preferred
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Previous call center or customer service experience preferred but not required
Proficiency with computers and basic software applications
Additional Information :
Benefits
Competitive salary: $47000 $52000 per year
Career growth opportunities within a supportive team environment
Skills development and ongoing training
Full-time permanent position with a stable schedule
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
