Trade Support Team (Operations)

The Trade Support Team (Operations) supports the planning and execution of in-store trade experiences across The Warehouse and Warehouse Stationery stores. This role ensures promotional seasonal and event-based activity is delivered on time on brand and to a high standard enhancing customer engagement and driving sales.

Quick snapshot of the role: 

• Trade execution support Assist in delivering national promotional seasonal and campaign events in-store. Prepare execution packs layouts and visual guides for stores.
• Store capability and support Provide clear instructions and tools to stores for successful execution. Respond to store queries and support resets as needed
• Cross-Functional Collaboration- Work closely with VM specialists Merchandise and Marketing teams to ensure alignment and feasibility of initiatives
• Project Coordination - Support the creation and tracking of execution timelines for campaigns and events. Ensure milestones are met and issues are escalated promptly
• Customer Experience Focus -Use store feedback and customer insights to suggest improvements to trade experiences

Qualifications :

Were looking for someone who gets retail you know how stores tick what great execution looks like and what they need from the Store Trading Experience team to truly deliver.

Our wishlist:  

• Strong understanding of store operations
• Experience in retail operations or visual merchandising
• Skilled in managing and resolving retail execution and event challenges
• Familiarity with space planning or visual merchandising tools
• A collaborative mindset you work well with others and know how to influence
• Curious open-minded and always looking to test learn and improve
• Experience supporting national retail campaigns

Additional Information :

At TWG we believe in giving people the opportunity to grow develop and realise their career ambitions.

When you join us we offer a range of benefits that work for you your lifestyle and your career which include:

• Discounts across our brands
• Paid birthday day off 
• Free parking at our Northshore support office
• Onsite gym and café at our Northcote support office
• 26 weeks paid parental leave for permanent team members
• A range of wellbeing support and development opportunities

Remote Work :

No

Employment Type :

Full-time