Sales Support Specialist

SYNTEGON

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profile Job Location:

New Richmond, OH - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a highly organized and detail-oriented Order Entry & Sales Support Specialist to join our team. This role is essential to ensuring smooth and efficient sales operations by processing customer orders and supporting our internal sales teams. You will handle a variety of administrative tasks from managing customer accounts to assisting in the preparation of sales proposals.

  • Process machine parts and change orders including down payment invoicing tax coding and commission submissions
  • Maintain order entry tracking spreadsheet
  • Create order folders and prepare order acknowledgement documentation
  • CRM: work with sales to create customer numbers and manage customer accounts/ opportunities
  • Monitor request for quote inbox and set up new projects in SAP
  • Backup for reception duties including supporting customer visits and no charge orders

 


Qualifications :

Basic Requirements:

  • High School Diploma or equivalent required 
  • Proficient in Microsoft Office especially Outlook and Excel
  • Ability to work collaboratively with Sales Finance and other cross-functional teams

Preferred Qualifications:

  • Minimum of an associate degree (2-year) in Business or equivalent experience preferred. 
  • Experience with SAP 
  • Experience working in a project-based or engineering-to-order (ETO) company
  • Solid understanding of financial processes related to sales orders such as incoterms payment terms and revenue impact
  • Familiarity with the impact of sales processes on finance (e.g. billing invoicing revenue recognition)
  • Prior experience managing order changes and handling multiple order revisions

Additional Information :

The anticipated base salary for this position starts at $26.00 hourly. 

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location role degree/credentials relevant skill set and level of relevant experience. Total rewards at Syntegon include salary bonus (if applicable) benefits.

We Care About Your Well-Being

At Syntegon the welfare of our employees is a top priority. Thats why we offer a comprehensive and competitive benefits package designed to support your health financial security and personal growth from day one including:

  • Health Coverage: Medical Dental Vision and Prescription plans starting from your first day.
  • Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
  • Financial Protection: Employer-paid Short- and Long-Term Disability Insurance plus Life Insurance for your peace of mind.
  • Career Growth: Education Assistance Program to support your continued learning and development.
  • Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
  • Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

 

Syntegon Technology is a proud supporter of STEM (Science Technology Engineering & Mathematics) initiatives:

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race color gender national origin ancestry religion physical or mental disability age veteran status sexual orientation gender identity or expression marital status pregnancy citizenship or any other factor protected by anti-discrimination laws.


Remote Work :

No


Employment Type :

Full-time

We are seeking a highly organized and detail-oriented Order Entry & Sales Support Specialist to join our team. This role is essential to ensuring smooth and efficient sales operations by processing customer orders and supporting our internal sales teams. You will handle a variety of administrative t...
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Key Skills

  • Data Entry
  • Customer Service
  • Account Executives
  • Email
  • Product Knowledge
  • Account Management
  • Communication
  • CRM
  • Salesforce
  • Phone Calls
  • RFP
  • Sales Goals
  • Powerpoint
  • Technical Support
  • Sales Support

About Company

Gemeinsam mit 6.300 Kolleg:innen weltweit sind wir der strategische Partner der Pharma- und Lebensmittelindustrie für Prozess- und Verpackungstechnik. Mit reibungslosen Prozessen, innovativen Technologien und nachhaltigen Lösungen helfen wir unseren Kunden, ihre Ziele zu erreichen. Wi ... View more

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