Coordinator Rider On Ground Ops
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is an administrative and operational role that primarily focuses on coordination on all riders
related issues.
Whats on Your Plate
- Monitor and improve the Rider Compliance
- Coordinate & Support operations with live Rider issues
- Coordinate rider roster with proper allocation of shifts/breaks/off-days etc
- Coordinate with supporting other verticals with their orders closing cycles on a monthly basis.
- Coordinate with riders to solve customer or vendor-related issues
- Track order-related issues and find out if the issue happened from Logistics side or from the vendors end
- Work with other functions in Operations to identify and resolve issues
- Provide support in any additional tasks requested by the department manager
Qualifications :
What Did We Order
- Strong communication skills both written and verbal in a cross-cultural setting. Arabic and English languages fluency is required
- Ability to manage multiple tasks at the same time with cross-functional teams
- Understanding of different areas/locations in Kuwait
- Ability to handle irate individuals in a calm and professional manner
- Ability to work under pressure and handle stress
- Advanced Skills in MS Office Google Docs and Google Sheets
- Well-organized with excellent team-player qualities.
- Agile and highly adaptable to a fast-paced work environment
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- Lifting Equipment
- Accounts Receivable
- Customer Service
- Apache
- Brand Communications
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
