Sr. Associate Manager Data Analytics

Sutherland

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profile Job Location:

Taguig - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a detail-oriented and analytical Associate Manager - Data Analyst. In this role you will be responsible for analyzing business processes identifying areas for improvement and collaborating with stakeholders to implement effective solutions. As a key member of our organization you will play a crucial role in driving efficiency and supporting data-driven decision-making.
 

  • Analyze existing business processes workflows and operations within the program to identify bottlenecks and inefficiencies
  • Collaborate closely with process owners to understand requirements and pain points
  • Collect organize and analyze data related to process performance quality and KPIs
  • Generate reports and insights from data analysis to drive decision-making
  • Work with clients and internal stakeholders to gather and document business requirements
  • Translate business needs into clear and actionable requirements for process improvement
  • Propose and design process improvements and optimizations to meet client and company objectives
  • Develop detailed process documentation including flowcharts and SOPs
  • Manage and oversee the implementation of process improvements and changes
  • Present findings and recommendations to senior management and stakeholders

Qualifications :

  • Bachelors degree in business administration Information Systems or a related field
  • Proven experience in business process analysis and improvement
  • Strong analytical and problem-solving skills with a detail-oriented approach
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office tools particularly Excel and PowerPoint
  • Experience with data analysis tools and software
  • Knowledge of Tableau Power BI and other Sutherland Reporting Tools
  • Familiarity with project management methodologies
  • Understanding of business process modeling techniques
  • Ability to work collaboratively in a team environment

Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

We are seeking a detail-oriented and analytical Associate Manager - Data Analyst. In this role you will be responsible for analyzing business processes identifying areas for improvement and collaborating with stakeholders to implement effective solutions. As a key member of our organization you will...
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Key Skills

  • Adobe Analytics
  • Data Analytics
  • SQL
  • Attribution Modeling
  • Power BI
  • R
  • Regression Analysis
  • Data Visualization
  • Tableau
  • Data Mining
  • SAS
  • Analytics

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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