F&B Captain
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Assist the F&B Supervisor whenever required
- Supervise and coordinate activities of Heartists personnel
- Greet and interact with guests addressing inquiries concerns and special requests promptly and professionally.
- Ensure consistent high-level service and customer satisfaction
- Manage Heartists schedules and handle operational logistics
- Liaise between the kitchen and service areas to ensure smooth operations
- Address and resolve guest complaints and concerns promptly
- Maintain inventory and report needs for supplies and equipment
- Train new Heartists and conduct regular team meetings
- Implement and monitor health and safety protocols
Qualifications :
- High school diploma or equivalent
- Minimum 2 years of experience in a supervisory role in F&B service
- Strong understanding of hospitality service standards
- Excellent communication and leadership skills
- Ability to manage stressful situations and resolve conflicts
- Detail-oriented with a focus on customer satisfaction
- Excellent organizational and team management skills
- Flexibility to work various shifts including evenings and weekends
Remote Work :
No
Employment Type :
Contract
Key Skills
- Bidding
- Arabic Speaking
- Fund Management
- ERP
- Airlines
- Corrosion
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
