Quality Manager IT Security Laboratory & Certification Body

The Quality Manager is responsible for establishing implementing maintaining and continuously improving the quality management systems for both the IT security testing laboratory (ISO/IEC 17025) and the certification body operations (ISO/IEC 17065). This role ensures compliance with international standards accreditation requirements and regulatory obligations while fostering a culture of quality excellence.

Key Responsibilities

Quality Management System

• Develop implement and maintain integrated QMS documentation for ISO/IEC 17025 and ISO/IEC 17065 operations
• Ensure compliance with accreditation body requirements and relevant regulatory frameworks
• Conduct management reviews and prepare quality reports for senior leadership
• Support the organization through accreditation audits surveillance assessments and re-assessments
• Monitor and analyze quality metrics KPIs and performance indicators

Laboratory Quality (ISO/IEC 17025)

• Oversee technical competence and procedures
• Support to develop and implement new processes and methods
• Oversee the internal and external quality audits
• Monitor non-conformities and corrective actions
• Support continuous improvement of the quality management system
• Support Handle appeals complaints and dispute resolution processes

Certification Body Quality (ISO/IEC 17065)

• Oversee technical competence and procedures
• Support to develop and implement new processes and methods
• Oversee the internal and external quality audits
• Monitor non-conformities and corrective actions
• Support continuous improvement of the quality management system
• Manage certification schemes and maintain scheme documentation
• Monitor certification processes from application through surveillance and recertification
• Support Handle appeals complaints and dispute resolution processes

Qualifications :

Certifications

• ISO/IEC 17025 Lead Auditor or Internal Auditor certification
• ISO/IEC 17065 training or certification

Experience

• At least 3 years in accredited laboratory or certification body environment
• Demonstrated experience with ISO/IEC 17025 and ISO/IEC 17065 implementation
• Experience managing accreditation processes and audits

Skills & Competencies

Technical Skills

• Deep understanding of ISO/IEC 17025 and ISO/IEC 17065 standards
• Proficiency in quality management tools and techniques
• Strong analytical and data interpretation abilities
• Familiarity with accreditation bodies (ILAC IAF national bodies)

Professional Skills

• Excellent written and verbal communication
• Strong leadership and team management
• Project management capabilities
• Attention to detail and organizational skills
• Problem-solving and decision-making aptitude

Personal Attributes

• High ethical standards and integrity
• Commitment to impartiality and independence
• Continuous learning mindset
• Ability to manage multiple priorities
• Diplomatic and collaborative approach

Working Conditions

• May require occasional travel for training audits or accreditation meetings
• Standard business hours with flexibility for audit schedules

Additional Information :

SGS Brightsight provides a very good training program from the basics to expert level We offer a supportive work environment that fosters professional growth and development We offer a competitive salary package based on the candidate.

At SGS Brightsight you will:

• Be part of a multicultural team with highly motivated colleagues from all over the world
• Work for the recognized global leader in security evaluations
• Work with all major developers on their latest innovations
• Enjoy an informal and intellectually challenging work environment.

Remote Work :

No

Employment Type :

Full-time