RESERVATION AGENT
RESERVATION AGENT
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
RESERVATION AGENT (m/f)
Start Date: September 1 2025 Location: Marianske Lazne
Do you enjoy communication and working with people Are you detail-oriented and love keeping things organized
Become the voice of our hotel youll be in daily contact with our guests via phone email or online chat helping them plan a personalized and unforgettable stay.
WHAT WILL YOU BE DOING
- You will serve as the first point of contact for our guests before their arrival. You will assist them in selecting the ideal accommodation and additional services tailored to their individual needs.
- Youll be responsible for ensuring all reservations are entered accurately on time and in compliance with internal standards. Your work will directly impact the efficiency of our hotel operations and the satisfaction of our guests.
- Youll collaborate closely with the front office housekeeping and sales teams to ensure a seamless reservation process from the first inquiry to the guests arrival.
- Your responsibilities will also include managing data preparing summaries regular reports and overseeing the accuracy of all reservation records. Your precision and eye for detail will help ensure smooth hotel operations.
Qualifications :
WHO ARE WE LOOKING FOR The ideal candidate has:
- Excellent communication and persuasive skills you enjoy speaking with people and know how to inspire confidence.
- A strong focus on both guest satisfaction and business results.
- Experience in administrative work with a high degree of accuracy.
- Solid knowledge of Microsoft Office and familiarity with hotel software (ideally Opera Cloud).
- 35 years of experience in a similar position preferably in hospitality or customer service.
- The ability to build long-term relationships with both guests and colleagues.
Additional Information :
WHAT DO WE OFFER Why work for Swissôtel Marianske Lazne
- A highly competitive salary that truly reflects your contribution
- Fixed working hours
- A friendly and professional team where youll feel welcome
- Exclusive ALL Heartist benefits enjoy leisure and travel perks worldwide
- Growth opportunities and personal development through Accor training programs
- An inspiring and motivating international environment
Join us!
Open the door to the world of prestigious hospitality and become part of something greater. Apply today send us your CV in English.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
